AI Model Quality Operations Lead

Meta Careers; Los Angeles, Northern (CA, KY); Hybrid; USD 180,000 - 230,000; Full time

Job summary

Meta is seeking a Product Operations Manager for the Product Operations Foundations team to drive model quality across Meta surfaces and scale AI-driven workflows with autonomous agents. You will own end-to-end quality programs, define roadmaps for AI models, and advise leadership on investments and risk mitigation.

Expect collaboration with engineering and cross-functional partners in a fast-paced, IC-heavy environment.

Qualifications

• 7+ years of experience in strategy, operations, consulting, or data analysis.
• Experience building or deploying AI/ML solutions and evaluating models.
• Strong SQL analytics and data storytelling to influence product direction.

Responsibilities

• Set strategy for LLM models and AI workflows across product surfaces.
• Identify investment areas to improve model quality and accuracy.
• Advise leadership and define roadmaps and reporting for AI initiatives.
• Coordinate with engineering and cross-functional partners to address bottlenecks.

Skills

Data storytelling

Cross-functional influence

AI workflow design

Leadership communication

Problem decomposition

Education

Bachelor's degree in related field

Tools

SQL

AI/ML tools

Job description

Meta is seeking a Product Operations Manager for the Product Operations Foundations team to drive model quality across Meta surfaces and scale AI-driven workflows with autonomous agents. You will own end-to-end quality programs, define roadmaps for AI models, and advise leadership on investments and risk mitigation.

Expect collaboration with engineering and cross-functional partners in a fast-paced, IC-heavy environment.