AI/ML Intern: Enterprise Intelligence & Agent Systems

TikTok; San Jose (CA); On-site; USD 52,000 - 72,000; Part time

Benefits offered by this job

Health insurance

Paid holidays

Housing allowance

Job summary

TikTok's Commercial AI-CRM and Transaction team focuses on advertiser growth algorithms, leveraging LLMs and Agent tech to build intelligent systems for business objectives, growth, and decision‑making. You will contribute to enterprise‑grade AI initiatives, exploring memory, planning, and real‑time dialogue to improve customer engagement and revenue.

This internship offers hands‑on experience, mentorship, and opportunities to apply knowledge to real‑world challenges.

Qualifications

• Currently pursuing a Master’s degree in Computer Science, Artificial Intelligence, Natural Language Processing, or a related technical discipline.
• Familiarity with at least one mainstream Agent framework (e.g., LangGraph, OpenClaw, Hermes, Codex, Claude Code, etc.) with hands‑on experience.
• Deep understanding of the core principles of Large Language Models (LLMs) and AI Agents. Familiarity with mainstream Agent architectures (e.g., ReAct/PlanAct), Multi‑Agent systems, and concepts such as Context Engineering and Memory.
• Solid AI/ML background with in-depth knowledge of post‑training techniques such as SFT and RLHF.
• Excellent coding skills with strong fundamentals in data structures and algorithms. Proficiency in C/C++ or Python.
• Strong teamwork, collaboration, and communication skills.

Responsibilities

• Explore Enterprise-level Intelligent Agent Technologies: Research LLM Agent technologies, including complex reasoning, task planning, knowledge augmentation, long‑term memory, and autonomous decision‑making. Build intelligent systems capable of understanding business objectives, completing complex tasks, and continuously optimizing.
• Intelligent Dialogue and AI Call Technologies: Explore next‑generation intelligent interaction technologies, including real‑time speech, multi‑turn dialogue, intent understanding, and dialogue strategy generation. Build AI Sales Agents with natural communication capabilities to improve customer engagement and conversion efficiency.
• Intelligent Decision‑Making and Risk Management: Combine customer data, business knowledge, and machine learning models to explore customer risk identification, credit limit estimation, and intelligent decision‑making capabilities. Help businesses achieve a balance between growth and risk management.
• Intelligent Customer Understanding and Business Insights: Leverage LLM and machine learning technologies to understand customer industries, brands, business status, and organizational relationships. Build intelligent customer profiles, identify customer needs and potential business opportunities, and enhance customer management capabilities.

Skills

LLMs & AI Agents

Context Engineering

Memory models

Python/C++

Teamwork

Education

Masters in CS/AI/NLP

Tools

LangGraph

OpenClaw

Hermes

Codex

Claude Code

Job description

TikTok's Commercial AI-CRM and Transaction team focuses on advertiser growth algorithms, leveraging LLMs and Agent tech to build intelligent systems for business objectives, growth, and decision‑making. You will contribute to enterprise‑grade AI initiatives, exploring memory, planning, and real‑time dialogue to improve customer engagement and revenue.

This internship offers hands‑on experience, mentorship, and opportunities to apply knowledge to real‑world challenges.