AI Learning & Enablement Lead

Goduke; Durham (NC); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Duke University's Innovation Co-Lab, within OIT, seeks an AI Training and Enablement Specialist to help shape how a university learns, adopts, and innovates with artificial intelligence. This is a unique opportunity to work at the intersection of AI, education, technology, and innovation while helping faculty, staff, and students unlock the potential of rapidly evolving AI tools and platforms.

In this role, you'll serve as an educator, consultant, and technologist who is equally comfortable

Qualifications

• Bachelor's degree or an equivalent combination of education and relevant experience.
• Ability to translate complex technical concepts into accessible learning experiences for both technical and non-technical audiences.
• Experience designing, building, deploying, or supporting AI solutions in real-world environments, including custom GPTs, agentic workflows, embeddings, plugins, or full-stack AI applications.
• Experience with full-stack web development frameworks such as Rails, Django, MERN, or similar platforms.
• Demonstrated knowledge of current and emerging AI technologies and platforms relevant to higher education, research, and organizational innovation.
• Strong interpersonal, presentation, written, and verbal communication skills.
• Demonstrated ability to manage multiple projects and priorities while working independently and collaboratively in cross-functional environments.
• Ability to establish and maintain effective working relationships across a diverse academic community.

Responsibilities

• Design and deliver engaging AI training programs, workshops, webinars, cohort experiences, and self-paced learning resources that support learners at all skill levels.
• Develop and maintain technical curriculum focused on topics such as custom GPTs, AI agents, prompt engineering, AI-assisted coding, API integrations, agentic workflows, and emerging AI technologies.
• Provide consultation services that help faculty, staff, and students apply AI to real-world challenges while navigating complex technical, operational, and policy considerations.
• Support the Agentic Institutional Readiness (AIR) service by helping project teams transition promising AI prototypes into secure, sustainable, institutionally supported solutions.
• Build and support AI-powered applications, APIs, infrastructure, microservices, custom GPTs, and other technical solutions that serve the Duke community.
• Create and maintain documentation, guides, templates, best practices, and knowledge resources that help scale AI adoption across the institution.
• Collaborate with faculty, AI leaders, subject matter experts, the Center for Teaching and Learning, Learning & Organizational Development, and other institutional partners to coordinate programming and share expertise.
• Cultivate communities of practice that promote ongoing learning, collaboration, experimentation, and innovation with AI technologies.

Job description

Duke University's Innovation Co-Lab, within OIT, seeks an AI Training and Enablement Specialist to help shape how a university learns, adopts, and innovates with artificial intelligence. This is a unique opportunity to work at the intersection of AI, education, technology, and innovation while helping faculty, staff, and students unlock the potential of rapidly evolving AI tools and platforms.

In this role, you'll serve as an educator, consultant, and technologist who is equally comfortable