AI Infrastructure Executive Office Lead

Google LLC; Chicago, Atlanta (IL, GA); Hybrid; USD 164,000 - 239,000; Full time

Job summary

Google LLC in Chicago, IL is seeking a Share AI Infrastructure Customer Office Lead to drive program execution and operational excellence across top-priority accounts. You will coordinate engagement workflows, prepare briefing materials, and track status across a matrix of teams to enable non-standard customer partnerships and executive reviews.

The role partners with Product, Engineering, Sales, Legal, and Strategic Pursuits to ensure readiness, deliverables, and stakeholder alignment,

Qualifications

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in program management, project management, business operations, or partner management within an enterprise technology environment.
• Experience working with leadership and cross-functional teams to deliver executive-level communications and briefing materials.

Responsibilities

• Coordinate the creation, review, and distribution of executive briefing documents, status reports, and presentation decks for leadership meetings and customer engagements.
• Collaborate closely with Product, Engineering, Sales, Legal, and Strategic Pursuits teams to assess operational readiness, track deliverables, and maintain alignment across stakeholders.
• Manage day‑to‑day coordination, logistics, meeting notes, and follow‑up communications for C‑level customer meetings, roundtables, and executive visits.
• Define, build, and maintain lightweight operational processes for tracking agreement milestones, action items, and follow‑ups across high‑stakes customer pursuits and initiatives.
• Identify opportunities to streamline communication channels, standard operating procedures, and reporting frameworks across the Customer Office, the AI Infra Specialist team and key cross functional stakeholders.

Skills

Executive coordination

Cross-functional collaboration

Leadership communication

Education

Bachelor's degree or equivalent practical experience

Job description

Google LLC in Chicago, IL is seeking a Share AI Infrastructure Customer Office Lead to drive program execution and operational excellence across top-priority accounts. You will coordinate engagement workflows, prepare briefing materials, and track status across a matrix of teams to enable non-standard customer partnerships and executive reviews.

The role partners with Product, Engineering, Sales, Legal, and Strategic Pursuits to ensure readiness, deliverables, and stakeholder alignment,