AI Evaluation QA Engineer — Scale & Improve Answer Quality

Appnovation; Austin (CO); On-site; USD 90,000 - 150,000; Full time

Job summary

Appnovation is seeking a QA / AI Evaluation Engineer to join a forward-leaning team focused on evaluating factual grounding and answer quality at scale. You will run large-scale evaluations, measure improvements, and help establish metrics that reflect model performance across different providers.

You will design and implement automated eval harnesses, collaborate with engineers, and contribute to CI/CD pipelines while maintaining rigorous QA standards across data and ML systems.

Qualifications

• Bachelor’s Degree in a technical field or equivalent experience.
• 4+ years in QA / test engineering, with exposure to data/ML systems.
• Strong Python and data-science techniques for measuring factual grounding and answer quality.
• Experience with LLM evaluation frameworks and statistical analysis.
• Ability to build automated, large-scale eval harnesses plus lighter human-in-the-loop A/B tests.
• Comfort working across multiple LLM providers' outputs.
• Test automation frameworks and scripting.
• Detail-oriented, with strong analytical and communication skills.

Responsibilities

• Run evals at scale across large question sets, from small human-UAT batches up to hundreds of thousands or millions of automated evaluations.
• Statistically measure factual grounding and accuracy lift (before/after), not just human A/B testing.
• Build a metrics framework showing quality improvement (e.g., 'answer is X% supported by source content / Y% better').
• Design load and quality tests as the corpus scales.
• Define and maintain test plans, test cases, and quality gates.
• Automate regression and evaluation suites; integrate them into CI/CD.
• Report quality metrics clearly to technical and non-technical stakeholders.
• Collaborate with engineering to reproduce, triage, and verify fixes.
• Continuously improve QA processes and coverage.

Skills

Python

QA Automation

Data Analysis

LLM Evaluation

Statistical Analysis

Education

Bachelor's degree in a technical field

Tools

CI/CD

LLM APIs

Job description

Appnovation is seeking a QA / AI Evaluation Engineer to join a forward-leaning team focused on evaluating factual grounding and answer quality at scale. You will run large-scale evaluations, measure improvements, and help establish metrics that reflect model performance across different providers.

You will design and implement automated eval harnesses, collaborate with engineers, and contribute to CI/CD pipelines while maintaining rigorous QA standards across data and ML systems.