About the Role
Athia is DEUNA's AI-powered payment intelligence platform — moving from early ML experimentation to the critical infrastructure behind billions of dollars in annual transaction volume. We are looking for a hands‑on Engineering Lead who can own the full technical stack: from model development and data pipelines to production payment orchestration, cloud/on‑prem deployments, and real‑time observability.
This is not a coordination role. You will build, ship, and own. You will be the technical authority that bridges AI/ML systems with our core payments stack, leading both the platform engineering and the modeling lifecycle end‑to‑end.
Core Responsibilities
1. AI/ML Model Ownership
- Design, train, and fine‑tune ML models for payment optimization use cases — including authorization rate improvement, dynamic routing, cost minimization, and fraud signal detection.
- Select and apply the right frameworks (PyTorch, TensorFlow, scikit‑learn) per model type and latency budget.
- Own the model lifecycle: experimentation → offline evaluation → shadow deployment → A/B testing → production promotion.
- Monitor and remediate model drift, data distribution shifts, and performance degradation proactively.
- Define evaluation metrics that map directly to business KPIs (approval rate lift, GMV impact, provider cost).
2. Data Pipelines & Feature Engineering
- Architect and build optimized data pipelines to collect, clean, and preprocess high‑volume transaction data for model training and inference.
- Design feature stores and real‑time feature serving layers that keep inference latency within payments SLA requirements (<100 ms).
- Establish data quality standards, schema validation, and lineage tracking across the ML data stack.
- Partner with the Data Engineering team to ensure training data reflects the full distribution of providers, regions, and merchant types in our network.
3. Production Deployment & Payments Stack Integration
- Integrate ML model outputs into DEUNA’s live payment routing and orchestration layer with zero tolerance for latency regressions or silent errors.
- Develop and own the inference service layer in Go and Python, ensuring thread‑safe, performant, and fault‑tolerant operation under peak transaction load.
- Lead the design of hybrid deployment architectures: cloud‑native (AWS/GCP) and on‑premise client environments, including secure bi‑directional data synchronization.
- Build and maintain RESTful and gRPC APIs that expose Athia capabilities to the broader DEUNA platform and external partners.
4. Observability, Monitoring & Incident Response
- Own the full observability stack for Athia: real‑time dashboards, alerting thresholds, anomaly detection, and post‑incident reviews.
- Implement model‑specific monitoring (prediction distributions, confidence scores, provider error rates) alongside standard infrastructure metrics.
- Create a fast feedback loop with the Operations team to detect and remediate routing degradation or GMV impact within SLA.
- Define on‑call runbooks and escalation paths that are clear, tested, and kept up to date.
5. Scalability, Resiliency & Engineering Leadership
- Provide architectural guidance to scale Athia to handle 10M+ monthly transactions across concurrent global partner launches.
- Lead and mentor engineers through architecture reviews, code reviews, technical planning, and day‑to‑day execution.
- Drive engineering best practices: testing strategy (unit, integration, shadow), CI/CD pipelines, documentation standards, and security compliance.
- Translate business and product goals into concrete technical roadmaps with realistic timelines and clear dependency mapping.
Requirements
Backend & Infrastructure
- Go (Golang) — production‑grade services
- Python — ML pipelines, model serving, tooling
- RESTful APIs and gRPC
- Distributed systems & event‑driven architecture
- CI/CD, Docker, Kubernetes
- Cloud platforms (AWS or GCP)
- Hybrid / on‑prem deployment patterns
AI / ML Stack
- PyTorch or TensorFlow — training & fine‑tuning
- scikit‑learn, XGBoost, or tabular ML
- MLflow, Weights & Biases, or equivalent
- Feature engineering & feature stores
- Model monitoring & drift detection
- A/B testing and shadow deployment
- Low‑latency inference architectures
Frontend & Full‑Stack
- React and Next.js
- TypeScript
- Component design systems
- API integration patterns
Observability & Data
- Prometheus, Grafana, or Datadog
- Structured logging & distributed tracing
- SQL and analytical query patterns
- Data pipeline tooling (Airflow, dbt, etc.)
Experience
- 6+ years in software engineering with strong backend foundations.
- 2+ years in a Tech Lead or Staff Engineer role owning a production platform end‑to‑end.