AI Engineer: Agentic Workflows for Real-World Automation

Protocase Inc.; Wilmington (NC); On-site; USD 115,000 - 160,000; Full time

Benefits offered by this job

Training & Growth

Comprehensive Health Care

Vacation: 2–4 weeks"

Wellness Support

Social Events

Wilmington Lifestyle

Job summary

Protocase Inc. in Wilmington, NC, seeks an AI Engineer (Agentic Workflows) to design and build applications and agentic systems on top of LLMs. The role focuses on orchestration, retrieval, tool integration, prompt design, and evaluation, translating business problems into concrete pipelines.

You will work with product, operations, and stakeholders to identify automation opportunities, integrating LLM APIs and orchestration frameworks, while ensuring production observability and cost awareness.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or equivalent practical experience.
• 3+ years of professional software development experience.
• Experience building applications on top of LLM APIs, including API providers or self-hosted inference.

Responsibilities

• Design and build agentic workflows that plan, call tools, and chain multi-step actions to complete tasks with minimal human intervention.
• Integrate large language models into products and internal tools via APIs and open-source inference/serving frameworks.
• Architect retrieval-augmented generation (RAG) pipelines, including document ingestion, chunking strategy, embedding selection, and vector database integration.
• Design and iterate on prompts, system instructions, and context-management strategies to reliably steer model behavior.
• Select and integrate appropriate orchestration tooling to coordinate multi-agent or multi-step workflows.
• Build evaluation harnesses and test suites to measure agent and workflow accuracy, reliability, and regression over time.

Skills

Python

LLM APIs

APIs integration

Education

Bachelor's degree in CS/SE or equivalent

Job description

Protocase Inc. in Wilmington, NC, seeks an AI Engineer (Agentic Workflows) to design and build applications and agentic systems on top of LLMs. The role focuses on orchestration, retrieval, tool integration, prompt design, and evaluation, translating business problems into concrete pipelines.

You will work with product, operations, and stakeholders to identify automation opportunities, integrating LLM APIs and orchestration frameworks, while ensuring production observability and cost awareness.