AI Enablement Product Owner

NTT DATA North America; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

NTT DATA North America seeks a Product Owner in Charlotte, NC or Irving, TX to drive AI use-case intake, prioritization, backlog management and measurable outcomes from framing to production release.

The role collaborates with business and technology teams to define acceptance criteria, governance readiness, and adoption plans, leveraging 8–12 years of product leadership experience.

Qualifications

• Product management and Agile backlog ownership.
• Business problem framing and use-case prioritization.
• Understanding of LLMs, RAG, agentic AI, model selection, and evaluation approaches.
• Experience defining functional and non-functional acceptance criteria.
• Responsible AI, model-risk, security, and governance controls.
• Product analytics, adoption metrics, and business-value measurement.
• Executive communication and stakeholder facilitation.
• Experience working with multidisciplinary AI engineering teams.

Responsibilities

• Facilitate business problem framing and identify AI/LLM/RAG/agentic patterns.
• Manage use-case intake, prioritization, feasibility, and roadmap alignment.
• Create product epics, user stories, acceptance criteria, and release objectives.
• Coordinate data, model, platform, security, risk, and engineering stakeholders.
• Define KPIs for business, model quality, operations, adoption and value realization.
• Support model selection, prompt strategy, RAG design, evaluations, and human-in-the-loop controls.
• Ensure responsible AI, security, compliance and model-risk requirements.
• Drive user acceptance, release readiness, adoption planning and post-release tracking.

Skills

Product management

Agile backlog ownership

Problem framing

Use-case prioritization

LLMs

RAG

Agentic AI

Acceptance criteria

Responsible AI

Model risk & governance

Product analytics

Executive communication

Education

Bachelor's or Master's in tech/business/data science

Tools

None

Job description

Job Description

Product Owner in Charlotte, NC or Irving, TX

Experience: 8-12 years

Role Summary

The Product Owner will partner with business and technology teams to take AI and agentic use cases from initial problem framing through production release and adoption. The role owns use-case intake, prioritization, backlog management, acceptance criteria, evaluation KPIs, governance readiness, and measurable business outcomes.

Key Responsibilities

• Facilitate business problem framing and identify suitable AI, LLM, RAG, or agentic solution patterns.
• Manage use-case intake, prioritization, feasibility assessment, and roadmap alignment.
• Create product epics, user stories, acceptance criteria, and release objectives.
• Coordinate data, model, platform, security, risk, and engineering stakeholders.
• Define business, model-quality, operational, adoption, and value-realization KPIs.
• Support model selection, prompt strategy, RAG design, evaluations, and human-in-the-loop controls.
• Ensure responsible AI, security, compliance, and model-risk requirements are addressed.
• Drive user acceptance, release readiness, adoption planning, and post-release outcome tracking.

Required Skills

• Product management and Agile backlog ownership.
• Business problem framing and use-case prioritization.
• Understanding of LLMs, RAG, agentic AI, model selection, and evaluation approaches.
• Experience defining functional and non-functional acceptance criteria.
• Responsible AI, model-risk, security, and governance controls.
• Product analytics, adoption metrics, and business-value measurement.
• Executive communication and stakeholder facilitation.
• Experience working with multidisciplinary AI engineering teams.

Preferred Qualifications

• Bachelor's or master's degree in technology, business, data science, or a related field.
• Product Owner, Scrum, SAFe, or product-management certification.
• Experience delivering enterprise AI solutions in a regulated environment.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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