AI Enablement Engineer (all genders)

Ticket Servicos SA; Germany (OH); On-site; USD 69,000 - 104,000; Full time

Benefits offered by this job

Flexible working hours

Ticket Plus City Card €50/month

Mobile working

Job summary

UTA Edenred in Kleinostheim near Frankfurt is seeking an AI Enablement Engineer to prototype and enhance AI assistants, prompts, and lightweight automations for core business use cases.

Experience with prompt engineering, LLM workflows and MCP, plus a strong focus on data privacy and security, is essential. You will craft technical docs and collaborate across international teams in German and English.

Qualifications

• Completed degree or equivalent qualification in a relevant field and 2 years of experience in Prompt Engineering or similar AI-focused role.
• Hands‑on experience with prompt engineering, LLM workflows, MCP and Generative AI, demonstrated through development/deployment of AI applications.
• Knowledge of data privacy, security controls and compliance; product mindset; ability to prototype, test and iterate AI solutions.
• Technical curiosity with scripting/automation or API integration; interest in emerging AI technologies including Agentic AI.
• Strong analytical thinking, clear communication, and collaborative mindset for international teams.
• Fluent German and English for cross-functional collaboration.

Responsibilities

• Prototype, build and improve AI assistants, applications, prompts and lightweight automations for business use cases.
• Create, validate and maintain a scalable library of approved prompts, assistants and applications.
• Design and optimize pilot initiatives with AI Ambassadors and Liaisons for broader adoption.
• Collaborate with Edenchat Product team to implement safety controls and best practices.
• Develop concise technical documentation and how-to guides for end users.

Skills

Prompt engineering

LLM workflows

MCP (Model Context Protocol)

Generative AI

Data privacy & compliance

Scripting / API integration

Analytical thinking

Education

Bachelor's degree or equivalent in a relevant field

Tools

APIs

Job description

Vibe with us - more than 700 colleagues across Europe are looking forward to meet you! We are one of the leading mobility service providers in Europe and enable our customers in over 40 countries to refuel, charge their e-vehicles, process tolls and use other innovative & digital solutions for fleet management. UTA Edenred was founded in 1963 and is now part of Edenred SE. In short: We simplify mobility.

AI Enablement Engineer (all genders) full-time position in our Division Data & AI in Kleinostheim near Frankfurt as soon as possible.

Your tasks:

• Prototype, build and continuously improve AI assistants, applications, prompts and lightweight automations for identified business use cases
• Create, validate and maintain a scalable library of approved prompts, AI assistants and applications, ensuring quality, consistency and reusability
• Design, execute and optimize pilot initiatives with AI Ambassadors and AI Liaisons, refining solutions based on feedback until they are ready for broader adoption
• Collaborate closely with the Edenchat Product team to implement safety controls, development best practices and the latest AI capabilities and standards
• Develop and maintain concise technical documentation and practical how-to guides to support end users in adopting AI solutions
• Contribute to the global EverydayAI Builder Community and support complex, problem-driven Genius Bars in collaboration with AI Ambassadors
• Embed safety, monitoring and compliance by design into AI workflows, ensuring adherence to data privacy standards, minimizing bias and maintaining operational transparency

Your profile:

• Completed degree or equivalent qualification in a relevant field, combined with 2 years of experience in Prompt Engineering or a comparable AI-focused role
• Hands‑on experience with prompt engineering, LLM workflows, Model Context Protocol (MCP) and Generative AI, ideally demonstrated through the development and deployment of AI applications
• Strong understanding of data privacy, security controls and compliance requirements, paired with a product mindset and experience in prototyping, testing and iterating AI solutions
• Technical curiosity combined with practical scripting, automation or API integration skills and a passion for exploring emerging AI technologies, including Agentic AI
• Analytical thinking, clear communication and a collaborative mindset, with a structured, proactive approach to solving complex challenges in an international environment
• Fluent German and English, enabling effective collaboration across international and cross-functional teams

What do we offer?

• Flexible working hours: The optimal compatibility of family, leisure and career is a matter of course for us.
• Shopping Card: The Ticket Plus City Card is topped up with €50 per month for all employees.
• Mobile working: Whether working from home or on site in a team, flexibility is very important to us.

Your contact person: Mira Kuhn / Expert Talent Acquisition [e-mail] [phone]

The Edenred State of mind - Nós somos uma empresa única. Estamos em busca de pessoas pra abraçar a aventura Edenred com a mesma intensidade e paixão que nós temos por aqui. Aventureiros que se sentirão à vontade na Edenred porque gostam de ultrapassar limites, experimentar coisas novas, melhorar sempre, vencer e crescer. Precisamos de homens e mulheres que compartilhem nossa ambição, que busquem alto desempenho, que nos desafiem e se desafiem para seguirmos em frente todos os dias. Procuramos a galera que queira vibrar com a gente.