AI-Enabled Project Management Intern

Socket.dev; Frisco (TX); On-site; Full time

Job description

Fall 2026 Internship:

This position is located at our Frisco, TX site. Expected program dates are September 14 - December 4, 2026. Anticipated working hours will be 20-30 per week. Final hours and schedule will be determined between the intern and their manager.

Note:

Toshiba Global Commerce Solutions will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Introduction:

The Project Management & AI Automation Intern supports the Customer Success team as an internal project coordinator. Working primarily with the Director of Customer Success, this role maintains visibility across customer projects, deployments, engineering tasks, risks, milestones, deadlines, and follow-up actions in Smartsheet, Jira, Confluence, and related systems. The intern partners with Customer Success Managers, Operations, Engineering, Product, DevOps, SRE, and other teams to keep information current, identify overdue or blocked work, and support timely execution of customer commitments. The role also uses AI and automation tools to streamline tracking, reporting, documentation, meeting follow-ups, and leadership dashboards.

Required Skills

• Strong organization, project coordination, prioritization, and time-management skills.
• Ability to track multiple projects, deadlines, risks, dependencies, and action items simultaneously.
• Strong written and verbal communication skills, with confidence following up across teams.
• High attention to detail, ownership, and the ability to upscale issues appropriately.
• Comfort working with dashboards, spreadsheets, operational data, and recurring leadership reports.
• Practical familiarity with generative AI tools and an interest in applying AI responsibly to business workflows.
• Ability to work independently in a fast-paced, cross-functional environment.
• Fluent English speaking and writing skills.

Preferred Experience

• Smartsheet, Jira, Confluence, Microsoft Excel, Power BI, or comparable tools.