AI-Driven TPM for Employee Experience & Research

Amazon; Boston (MA); On-site; USD 149,000 - 201,000; Full time

Job summary

Amazon is seeking a Technical Program Manager to lead cross-functional teams across engineering, product, data science, and business units, delivering large-scale AI/ML programs that improve Amazon employees' experiences.

You will partner with senior leaders and a multidisciplinary team to build ML tools, analyze large datasets, and drive measurable impact at scale. The role emphasizes strategic planning, collaboration, and leadership across multiple orgs.

Qualifications

• 5+ years of technical product or program management experience.
• 7+ years working directly with engineering teams.
• 3+ years of software development experience.
• 5+ years of technical program management working directly with software engineering teams.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.

Responsibilities

• Manage cross-functional engineering, product, data science, and business teams to deliver scientific programs that enhance employee experiences, developing detailed plans, schedules, milestones, and risk mitigation strategies.
• Identify dependencies and enable seamless collaboration between technical teams building AI/ML models, product managers defining requirements, data scientists and economists providing insights, and business stakeholders across Amazon's employee services.
• Lead communication and provide executive visibility into high-impact programs, continuously monitoring progress, highlighting roadblocks early, and developing contingency plans to ensure successful delivery.
• Accountable for developing and implementing overall strategy and driving teams inside and outside of the organization to deliver results.
• Mentor and develop junior Technical Program Managers, providing constructive feedback and guidance to support their career growth

Skills

Technical product management

Engineering collaboration

Software development

Technical program management

Cross-functional programs

Job description

Amazon is seeking a Technical Program Manager to lead cross-functional teams across engineering, product, data science, and business units, delivering large-scale AI/ML programs that improve Amazon employees' experiences.

You will partner with senior leaders and a multidisciplinary team to build ML tools, analyze large datasets, and drive measurable impact at scale. The role emphasizes strategic planning, collaboration, and leadership across multiple orgs.