The Invent.AI Specialist will be responsible for supporting, optimizing, and enhancing Invent.AI solutions to improve retail and supply chain operations. This role requires expertise in AI-driven planning platforms, business process support, and troubleshooting activities. The ideal candidate will have experience working with Invent.AI and related planning solutions, along with a strong understanding of retail, fashion, apparel, consumer goods, and merchandising environments.
Key Responsibilities
- Support the implementation, configuration, and optimization of Invent.AI solutions.
- Provide application support, troubleshooting, and issue resolution for business users and stakeholders.
- Collaborate with business and technical teams to understand requirements and recommend solution improvements.
- Monitor system performance and identify opportunities for process optimization and automation.
- Support AI-driven planning, forecasting, inventory management, and supply chain initiatives.
- Assist with testing, validation, and deployment of system enhancements and updates.
- Analyze data and business processes to improve operational efficiency and planning accuracy.
- Work closely with cross-functional teams to ensure successful solution adoption and user satisfaction.
- Document processes, issues, resolutions, and best practices.
- Participate in continuous improvement initiatives and support evolving business needs.
Required Qualifications
- Hands-on experience working with Invent.AI.
- Familiarity with o9 Solutions, Integrated Business Planning (IBP), or similar AI-driven supply chain and retail planning platforms.
- Experience providing application support and troubleshooting.
- Bachelor’s degree in Computer Science, Engineering, Data Science, or a related field.
- 3+ years of experience in software engineering, machine learning, artificial intelligence, or related technical roles.
- Experience within retail, fashion, apparel, consumer goods, merchandising, or related industries.
- Strong analytical and problem-solving skills.
- Ability to work effectively with business stakeholders and technical teams.
- Strong verbal and written communication skills.
- Experience analyzing data and supporting business process improvements.
Preferred Qualifications
- Experience with supply chain planning, inventory optimization, forecasting, or demand planning solutions.
- Experience with AI, machine learning, or predictive analytics applications in retail environments.
- Experience supporting enterprise planning platforms and business transformation initiatives.
- Knowledge of retail operations, merchandising, assortment planning, or inventory management processes.
- Experience working in Agile development or project delivery environments.