AI Deployment Lead: Scale Multi-Agent Workflows

Booz Allen Hamilton; Washington (District of Columbia); On-site; USD 87,000 - 198,000; Full time

Job summary

Booz Allen Hamilton is seeking an AI Deployment Lead for ARPA-H's GRACE program. You will own the relationship with program teams from training to ongoing use, and feed insights back to the GRACE product, engineering, and design teams.

You will design agent/workflow patterns, onboard groups, and grow a network of power users while translating ambiguous requests into clear product requirements and tracking adoption across the agency.

Qualifications

• 5+ years in a customer-facing technical role such as product management, product operations, or solutions engineering.
• Experience with solutions engineering, technical account management, sales engineering, or forward deployed work.
• Experience in high-velocity environments with end-to-end customer ownership.
• Experience building with modern LLM tools, including prompt engineering and agent/workflow construction.
• Experience in product management or product operations with ability to translate feedback into requirements.
• Experience driving adoption of a new tool or process across a busy organization.
• Ability to train non-technical audiences on technical tools.

Responsibilities

• Work directly with program teams to identify high-value workflows, and build working prompt structures, agent chains, and templates that solve real problems.
• Build a reusable library of prompt patterns, agent templates, and playbooks other teams can pick up directly.
• Run onboarding sessions, office hours, and team-specific training tailored to how different groups across ARPA-H work.
• Grow a network of power users and champions across program teams.
• SIT in on real workflows, gather what's working and what's broken, and turn it into clear, prioritized input for the GRACE team.
• Translate ambiguous requests into specific product requirements.
• Track usage, training completion, and workflow adoption across the agency.
• Build a clear view of where adoption is working and where it needs attention and bring it to leadership regularly.
• Establish and improve training materials, playbooks, and best practices as GRACE's capabilities evolve.

Skills

Customer-facing role experience

LLM tool experience

Product management/operations

Solutions engineering

Technical account management

Training non-technical audiences

Ambiguity navigation

Feedback translation to requirements

Education

Bachelor's degree

Tools

LangChain

CrewAI

Zapier

Make

Job description

Booz Allen Hamilton is seeking an AI Deployment Lead for ARPA-H's GRACE program. You will own the relationship with program teams from training to ongoing use, and feed insights back to the GRACE product, engineering, and design teams.

You will design agent/workflow patterns, onboard groups, and grow a network of power users while translating ambiguous requests into clear product requirements and tracking adoption across the agency.