AI Deployment Lead for Procurement & Supply Chain

Didero; New York (NY); Hybrid; USD 160,000 - 250,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Unlimited PTO

Equity

Monthly wellness stipend

Tech equipment

Catered lunches

Job summary

Didero is transforming procurement through AI agents and hands-on deployment. You’ll own a portfolio of customer accounts, mapping workflows, designing implementation plans, and guiding deployments from kickoff through long-term success.

This role blends product, strategy, operations, AI, and customer engagement. You’ll be responsible for configuring and tuning AI agents, working with Product and Engineering to shape customer outcomes and the platform’s future.

Qualifications

• 3+ years across product management, strategy consulting, customer success/deployment, or related analytical/customer-facing role.
• Comfortable with APIs, integrations, and agentic AI.
• Strong project management skills coordinating multiple stakeholders.

Responsibilities

• Own the end-to-end post-sale journey, from deployment scoping through onboarding, production, full adoption, and value realization.
• Map workflows in detail, identify automation opportunities, and configure/test agent behavior directly.
• Act as a strategic advisor to procurement and operations stakeholders, linking automation to ROI.
• Partner with Product and Engineering to surface customer insights for roadmaps and with Sales for renewals/expansion.
• Build repeatable implementation playbooks and best practices.

Skills

Product management

Project management

Stakeholder communication

Customer deployment

APIs & integrations

AI product exposure

Job description

Didero is transforming procurement through AI agents and hands-on deployment. You’ll own a portfolio of customer accounts, mapping workflows, designing implementation plans, and guiding deployments from kickoff through long-term success.

This role blends product, strategy, operations, AI, and customer engagement. You’ll be responsible for configuring and tuning AI agents, working with Product and Engineering to shape customer outcomes and the platform’s future.