AI deployment engineer (West)

Fdetimes; San Francisco (CA); Hybrid; USD 170,000 - 230,000; Full time

Benefits offered by this job

Generous PTO and company holidays

Medical, dental, and vision coverage

Parental leave (16 weeks)

Fertility and family planning support

Galleri cancer detection testing

Flexible spending account and Dep. FSA

Health savings account with company +3

Annual work-life stipends

Wellness stipend

Learning and development stipend

Company off-sites

Stock options and 401k

Job summary

WRITER is seeking a Deployment Engineer to work with Fortune 500 enterprise customers, translating complex business needs into tangible AI-powered solutions on the WRITER platform. You will collaborate with product and engineering teams, architect custom integrations, and drive successful adoption of WRITER’s AI capabilities across large accounts.

This hybrid role spans multiple hubs and offers compensation aligned to experience, scope, and location, enabling you to shape how some of the world’s

Qualifications

• 5+ years in technical SaaS roles, with 3+ years in solutions architecture or related advisory roles.
• Proven ability to design and deliver complex technical solutions for Fortune 500 clients.
• Excellent written and verbal communication, able to present to C-suite.
• Builder mindset with passion for emerging AI technologies.

Responsibilities

• Partner with enterprise customers to identify strategic AI use cases and own end-to-end implementations.
• Architect and deliver custom apps, templates, and integrations using WRITER platform and APIs.
• Translate technical concepts into prescriptive solution recommendations for clients.
• Collaborate with Product and Engineering to relay customer feedback and influence roadmap.
• Develop scalable processes and documentation to speed time-to-value for customers.
• Drive adoption and expansion of WRITER AI solutions within accounts.

Skills

SaaS experience

Solutions architecture

Python

APIs & prompts

Executive communication

Customer engagement

Tools

Knowledge Graph

Job description

About WRITER

WRITER is the AI platform built for the world’s most ambitious marketing and revenue teams, bringing the frontier of AI to the people who drive enterprise growth. With WRITER, autonomous agents work across the buyer journey, continuously executing on market signals and enterprise intelligence to grow revenue faster. Every agent action and asset is grounded in trust, built on an Enterprise Brain that unites brand, product, and company knowledge with fiduciary-grade governance and compliance.

Fortune 500 companies are transforming how they go to market with WRITER, including 3 of the top 5 US banks, 2 of the 5 largest global CPG conglomerates, and 4 of the top 5 US healthcare insurers. Founded in 2020, WRITER is backed by investors including Insight Partners, ICONIQ, Radical Ventures, Premji Invest, Balderton, B Capital, Salesforce Ventures, Adobe Ventures, Accenture, Citi Ventures, IBM Ventures, WndrCo, and others. Learn more at WRITER.com.

About the role

As a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence. This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers. Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs. You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results. Your builder's mentality and passion for bringing cutting‑edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies.

This is a critical role that directly impacts our customers' success and product evolution. You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI.

This is a hybrid role based out of our San Francisco, Chicago, Austin, New York City, Seattle, and London hubs.

We are open to hiring for this role at multiple levels, with compensation ranges scaled to match your experience, expertise, and the scope of the role.

What you'll do

• Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end-to-end implementation of tailored solutions
• Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges
• Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape
• Collaborate relentlessly with internal Product and Engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation
• Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows for technical integrations
• Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment

What you need

• Over 5 years of hands‑on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management
• Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications
• Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast‑paced, high‑growth B2B SaaS environment
• Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C‑suite leadership
• A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI
• A relentless drive to Connect with customers and internal teams, Challenge the status status quo with innovative solutions, and Own the successful outcomes for our most strategic accounts

Benefits & perks (US Full‑time employees)

• Generous PTO, plus company holidays
• Medical, dental, and vision coverage for you and your family
• Paid parental leave for all parents (16 weeks)
• Fertility and family planning support
• Early‑detection cancer testing through Galleri
• Flexible spending account and dependent FSA options
• Health savings account for eligible plans with company contribution
• Annual work‑life stipends for:
• Wellness stipend for gym, massage/chiropractor, personal training, etc.
• Learning and development stipend
• Company‑wide off‑sites and team off‑sites
• Competitive compensation, company stock options and 401k

WRITER is an equal‑opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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