AI Deployment Engineer (Central)

B Capital; Austin (TX); On-site; USD 131,800 - 166,000; Full time

Benefits offered by this job

Generous PTO

Medical, dental, and vision coverage

Paid parental leave (12 weeks)

Flexible spending account options

401k with company stock options

Job summary

B Capital is seeking a Deployment Engineer based in Austin, TX. This role is crucial in partnering with enterprise customers to implement AI-powered solutions, transforming their business challenges into applications. Candidates should have over 5 years of experience in technical SaaS, with strong knowledge in Python and APIs. The position offers a hybrid work model, generous benefits, and competitive compensation ranging from $131.8K to $166K.

Qualifications

• Over 5 years of experience in technical SaaS roles.
• At least 3 years in solutions architecture or technical consulting.
• Track record of delivering complex solutions for Fortune 500 companies.

Responsibilities

• Identify AI use cases and manage implementations.
• Architect custom applications and integrations.
• Translate technical concepts for diverse audiences.
• Collaborate with Product and Engineering teams.
• Create processes for technical integrations.
• Ensure successful adoption of AI solutions within accounts.

Skills

Experience in solutions architecture

Fluent in Python

Experience with APIs

Communication skills

Customer engagement

Job description

Location

Chicago, IL; Austin, TX

Employment Type

Full time

Location Type

Hybrid

Department

Delivery & customer success

Compensation

• Other US Locations: Base Compensation $131.8K – $166K • Offers Equity

WRITER is committed to transparent, market-based compensation practices. Compensation offered will be determined by multiple factors such as role scope and complexity, location, experience, knowledge, and skills. Cash compensation is only one part of WRITER’s competitive Total Rewards package, which can also include equity, an immersive purpose-driven culture, career development, and thoughtfully designed benefits and well‑being offerings.

About WRITER

WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it’s possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER’s enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.

Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.

About the role

As a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence. This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers. Your expertise will be crucial in uncovering their unique business challenges and architecting AI‑powered solutions that leverage our powerful platform and enterprise‑grade LLMs. You'll transform complex needs into tangible, high‑impact applications, creating champions and driving tangible business results. Your builder's mentality and passion for bringing cutting‑edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies.

This is a critical role that directly impacts our customers’ success and product evolution. You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI.

This is a hybrid role based out of our San Francisco, Chicago, Austin, and New York City hubs.

What you do

• Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end‑to‑end implementation of tailored solutions.
• Architect and deliver custom applications, templates, and integrations leveraging WRITER’s platform, APIs, and Knowledge Graph capabilities to solve complex business challenges.
• Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape.
• Collaborate relentlessly with internal Product and Engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation.
• Drive down customer time‑to‑value by developing scalable processes, robust documentation, and efficient workflows for technical integrations.
• Champion the successful adoption and expansion of WRITER’s AI solutions within customer accounts, ensuring maximum impact and return on investment.

What you need

• Over 5 years of hands‑on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management.
• Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications.
• Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast‑paced, high‑growth B2B SaaS environment.
• Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C‑suite leadership.
• A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI.
• A relentless drive to connect with customers and internal teams, challenge the status quo with innovative solutions, and own the successful outcomes for our most strategic accounts.

Benefits & perks (US Full-time employees)

• Generous PTO, plus company holidays
• Medical, dental, and vision coverage for you and your family
• Paid parental leave for all parents (12 weeks)
• Fertility and family planning support
• Early‑detection cancer testing through Galleri
• Flexible spending account and dependent FSA options
• Health savings account for eligible plans with company contribution
• Annual work‑life stipends for:
  • Wellness stipend for gym, massage/chiropractor, personal training, etc.
  • Learning and development stipend
• Company‑wide off‑sites and team off‑sites
• Competitive compensation, company stock options and 401k

WRITER is an equal‑opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Compensation Range: $131.8K - $166K