AI Debug & Platform Reliability Director

Advanced Micro Devices, Inc.; Seattle (WA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Benefits at AMD

Job summary

Advanced Micro Devices, Inc. is seeking an experienced Debug Manager to lead a team focused on root-causing complex AI infrastructure issues across hyperscale clouds, HPC, and remote data centers.

You will partner with Engineering, Quality, Architecture, and customer teams to deliver actionable fixes and robust playbooks. The role requires deep technical debugging expertise, calm under pressure, and strong leadership to build trust with customers and guide cross-functional initiatives.

Qualifications

• Bachelor's Degree in Electrical Engineering, Computer Engineering, Computer Science, or related field.
• Master's Degree preferred.
• Experience leading technical teams and customer debug initiatives.

Responsibilities

• Lead and grow a team of debug engineers supporting escalations across hyperscale, HPC, and sovereign AI deployments.
• Manage two horizons in parallel: daily debug with Cloud and Enterprise AI customers, and at-scale debug with remote datacenters.
• Own the debug lifecycle end to end: triage, root cause, resolution, and prevention.
• Establish a disciplined daily operating rhythm: rapid triage, transparent status, clean handoffs, and complete case documentation.
• Standardize data capture with customers, including telemetry, logs, and out-of-band access, before issues arise.
• Automate recurring cases into checks, runbooks, and self-serve diagnostics.
• Build fleet-wide visibility by correlating failures across large numbers of nodes and sites to identify systemic issues early.
• Deliver clean, reproducible cases that Engineering can accept without rework.
• Translate field findings into fixes in Engineering, test coverage in Quality, and design decisions in Architecture.
• Assess the current state of AMD's hardware, firmware, software, and ecosystem debug capabilities and define generational improvements.
• Develop strong relationships across the organization and with customers and ecosystem partners.
• Coach engineers in advanced technical debugging and effective customer communication.

Skills

Leadership

Debugging expertise

Cross-functional collaboration

Mentorship

Executive communication

Education

Bachelor's Degree (BS) in Electrical Engineering, Computer Engineering, Computer Science, or other relevant field

Master's Degree (MS) preferred

Tools

Firmware debugging tools

Telemetry tooling

Job description

Advanced Micro Devices, Inc. is seeking an experienced Debug Manager to lead a team focused on root-causing complex AI infrastructure issues across hyperscale clouds, HPC, and remote data centers.

You will partner with Engineering, Quality, Architecture, and customer teams to deliver actionable fixes and robust playbooks. The role requires deep technical debugging expertise, calm under pressure, and strong leadership to build trust with customers and guide cross-functional initiatives.