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AI Customer Experience Manager

PlayOn Sports

Alpharetta (GA)

Hybrid

USD 70,000 - 90,000

Full time

23 days ago

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Job description

AI Customer Experience Manager

School Experience – Business Operations

Full-Time / Hybrid

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Application Questions

Here at PlayOn, we are currently prioritizing candidates located in the Metro Atlanta area. Are you currently local to the metro Atlanta area and willing to commute 2-3 days a week into our offices? ✱

  • Yes, I am local and willing to commute on a hybrid basis (2-3 days a week).
  • No, I am not local.
  • I am local, but unwilling to commute into the office.

We know that money isn't everything, but it is important. With that said, what are you targeting for your base compensation and annual bonus potential? ✱

We would love to provide sponsorship but are unable to do so at this time. Will you now or in the future require a visa transfer or sponsorship? ✱

  • Yes
  • No
AI Customer Experience

Please describe your professional experience optimizing AI-powered customer support and chatbot platforms. ✱

Additional Information
U.S. Equal Employment Opportunity Information (Voluntary)

Our company values diversity. To comply with reporting requirements and to learn how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application. Providing this information is optional and will not affect your opportunity for employment.

Race

  • Hispanic or Latino: A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race.
  • White (Not Hispanic or Latino): A person with origins in Europe, the Middle East, or North Africa.
  • Black or African American (Not Hispanic or Latino): A person with origins in any of the black racial groups of Africa.
  • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino): A person with origins in Hawaii, Guam, Samoa, or other Pacific Islands.
  • Asian (Not Hispanic or Latino): A person with origins in the Far East, Southeast Asia, or the Indian Subcontinent.
  • American Indian or Alaska Native (Not Hispanic or Latino): A person with origins in North or South American indigenous peoples, maintaining tribal affiliation or community attachment.
  • Two or More Races (Not Hispanic or Latino): Individuals identifying with more than one of the above races.
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