AI Cloud Deployment Success Engineer

Lambda; San Francisco (CA); On-site; USD 251,000 - 335,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Wellness and commuter stipends

401k Plan with 2% company match

Flexible paid time off

Job summary

Lambda, The Superintelligence Cloud, seeks a Superintelligence Technical Success Engineer to drive deployments from contract to live production environments. You will validate configurations, coordinate with Infrastructure and Engineering, and ensure customer requirements are met throughout deployment and early production.

Ideal candidates have 4+ years in GPU/HPC, cloud, Kubernetes, or large Linux systems, with strong troubleshooting and communication skills.

Qualifications

• 4+ years of hands-on technical experience with GPU/HPC infrastructure, cloud platforms, Kubernetes, or large-scale Linux systems.
• Comfortable validating builds, spotting gaps, and holding engineering teams accountable for resolutions.
• Strong troubleshooting instincts and willingness to dive into networking, storage, or compute issues.

Responsibilities

• Take signed deployments from contract to live, fully operational production environments, validating configuration, connectivity, storage, and compute against what was promised.
• Bring technical depth to validation and troubleshooting conversations, coordinating with engineering and infrastructure teams to drive issues to resolution.
• Coordinate with Infrastructure, Engineering, Product, and Data Center teams to close technical dependencies and resolve blockers.
• Own a current, accurate technical picture of the deployment—what's built, what's open, what's at risk.
• Keep stakeholders informed with clear, regular status updates: RAG status, top risks, and actions.
• Guide the customer through onboarding to their first successful production workload.
• Be the customer’s go-to technical contact through deployment and early production.
• Feed recurring technical patterns back into reusable runbooks, checklists, or automation.
• Transition out once the customer is stable and self-sufficient, keeping the broader account team informed.

Skills

GPU/HPC infra

Cloud platforms

Kubernetes

Large‑scale Linux

Troubleshooting

Technical communication

Ownership bias

Tools

Runbooks

Status reporting tools

Job description

Lambda, The Superintelligence Cloud, seeks a Superintelligence Technical Success Engineer to drive deployments from contract to live production environments. You will validate configurations, coordinate with Infrastructure and Engineering, and ensure customer requirements are met throughout deployment and early production.

Ideal candidates have 4+ years in GPU/HPC, cloud, Kubernetes, or large Linux systems, with strong troubleshooting and communication skills.