AI Camera & AV Field Technician | On-Site Deployments

Chooch; Durham (NC); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K with 3% match

Extended PTO

Job summary

Chooch is seeking a motivated Field Technician to support deployment of AI-powered computer vision systems in healthcare and industrial environments. You will work under a Senior AI Field Engineer, assisting with site surveys, camera layout planning, and low-voltage infrastructure mapping.

This entry-level-friendly role offers hands-on deployment experience, exposure to real-world AI applications, and collaboration with customers to ensure system performance and reliability.

Qualifications

• 4+ years in technician or software/systems admin role
• Strong networking skills (TCP/IP, VLAN, DNS, DHCP, firewall)
• Experience with Linux and/or Windows administration
• Ability to read and produce technical docs and runbooks
• Excellent customer communication and requirements discovery
• Willingness to travel onsite as needed

Responsibilities

• Design and manage technician scheduling, routing, capacity planning and coverage models.
• Partner with customers and internal stakeholders to gather requirements and define functional specifications for deployments.
• Oversee planning through execution of deployed AI systems with technicians and partners.
• Design end-to-end camera system configurations including visibility layout and dependencies.
• Configure and validate software components (VMS/NVR, edge services, provisioning).
• Create and follow test plans to validate functionality (latency, reliability, security).
• Produce and maintain technical documentation for deployments (runbooks, design notes).
• Provide feedback to Product/Engineering on deployment tooling and reliability

Skills

Networking concepts

Troubleshooting

Documentation reading

Customer communication

Travel readiness

Education

4+ years in technician or related role

Tools

Linux administration

Windows administration

Command line tools

RTSP/ONVIF concepts

Job description

Chooch is seeking a motivated Field Technician to support deployment of AI-powered computer vision systems in healthcare and industrial environments. You will work under a Senior AI Field Engineer, assisting with site surveys, camera layout planning, and low-voltage infrastructure mapping.

This entry-level-friendly role offers hands-on deployment experience, exposure to real-world AI applications, and collaboration with customers to ensure system performance and reliability.