AI Business Process Transformation Consultant

KnowledgeLake Inc.; Missouri; On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking an AI Business Process Transformation Consultant to lead clients in reimagining their document processes through AI-powered automation. This dynamic role focuses on business transformation, process optimization, and change management, ensuring clients realize significant value from their automation efforts. The ideal candidate will bridge pre-sales, solution design, and implementation, guiding clients through strategic transformations. If you are passionate about driving AI adoption and enhancing operational efficiency, this opportunity is a perfect fit for you. Join a team dedicated to innovation and excellence in the software development industry.

Qualifications

• 5+ years in management consulting, business analysis, or AI adoption.
• Strong consultative approach at operational and executive levels.

Responsibilities

• Partner with customers to re-engineer document-driven workflows.
• Guide clients through transformation execution and AI adoption.

Skills

Consultative Approach

Process Automation

AI-Driven Transformation

Change Management

Facilitation Skills

Project Delivery Methodologies

Education

Bachelor's Degree in Business

Degree in Information Systems

Degree in Management Consulting

Tools

Agile Methodology

Waterfall Methodology

Job description

AI Business Process Transformation Consultant

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Position Overview

The AI Transformation Consultant plays a pivotal role in helping clients reimagine their document processes using AI-powered automation. This role is focused on business transformation, process optimization, and change management, ensuring customers achieve real, measurable value from KnowledgeLake's platform. You will serve as a trusted advisor to customers, leading them through workflow redesign, automation adoption, and operational change management - bridging the gap between pre-sales, solution design, and successful implementation. This role is not just about project execution - it is about guiding clients through a strategic transformation that enables them to maximize AI's impact on their business, delivering quick time-to-value and long-term operational efficiency.

Core Responsibilities

AI-Powered Process Transformation & Change Management

• Partner with customers to re-engineer document-driven workflows for automation, optimizing the usage of the KnowledgeLake platform, and process efficiency.
• Facilitate AI adoption strategies, ensuring alignment with business goals and operational priorities.
• Develop AI-readiness assessments, process optimization roadmaps, and digital transformation frameworks to ensure successful change management.
• Lead stakeholder alignment discussions to secure executive buy-in and remove roadblocks to platform adoption.
• Define and track transformation success metrics, such as reducing manual document handling, increasing automation rates, and improving process cycle times.

Presales Support & Solution Design

• Engage with customers in early sales cycles to assess their transformation readiness and define strategic objectives.
• Lead executive workshops and discovery sessions to define the future-state process vision with AI-powered automation.
• Craft automation and workflow strategies that align KnowledgeLake's platform capabilities with customer goals.
• Support pre-sales efforts by demonstrating how AI and automation deliver tangible, measurable value.

AI Transformation Execution & Customer Success

• Guide customers through transformation execution, acting as a trusted advisor.
• Coach internal client teams and champions to drive AI adoption and long-term success.
• Partner with cross-functional teams (Product, Engineering, Client Success) to ensure automation solutions maximize business impact.
• Drive continuous iteration on automation strategies, ensuring customers refine and expand their automation initiatives over time.

Executive Engagement & Long-Term Partnership Development

• Build long-term executive relationships focused on strategic automation expansion.
• Conduct executive-level briefings and impact reviews, quantifying ROI and business performance improvements.
• Position KnowledgeLake as a long-term automation partner, helping customers continually expand and refine their strategy as the platform evolves.

Collaboration with Internal Teams

• Cross-Functional Teamwork: Work closely with Product, Engineering, and Support teams to ensure that customer requirements are well understood and effectively implemented.
• Feedback for Innovation: Provide valuable insights and feedback from client engagements to influence future product enhancements and process improvements.
• Documentation & Communication: Develop comprehensive business and technical documentation to support solution implementations and facilitate smooth knowledge transfer across teams.

Position Qualification Requirements

Education

• Bachelor's degree in Business, Information Systems, Organizational Change, Management Consulting, or a related field.

Experience

• Ideally a minimum of 5 years in management consulting, business analysis, digital transformation, process automation, and/or AI adoption.
• Proven ability to guide clients through operational change and process transformation.

Skills/Abilities

• Strong consultative approach - comfortable advising customers at both operational and executive levels.
• Deep understanding of process automation, AI-driven transformation, and change management methodologies (e.g., ADKAR, Lean Six Sigma, or Design Thinking).
• Exceptional facilitation and workshop leadership skills - comfortable leading discovery sessions and executive briefings.
• Experience or desire to drive AI adoption and automation strategies in complex business environments.
• Proficiency in project delivery methodologies (Agile, Waterfall, etc.), with a strong emphasis on business outcomes.

Additional Responsibilities

• Collaborate in a team environment that encourages professional growth and continuous learning.
• Promote adherence to company processes and standards.
• Coach and mentor internal teams on AI adoption strategies.
• Act as an internal SME (subject matter expert) on AI-powered process transformation.
• Advocate for AI-driven business improvements within KnowledgeLake's Professional Services strategy.

Physical/Visual Demands

• Regularly required to sit, walk, and communicate effectively.
• Occasionally required to use hands and arms for reaching tasks.
• Vision requirements include clarity at both long distances (20 feet or more) and near distances (20 inches or less).

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Software Development