Location
SAINT LOUIS, MO 63105
Scheduled Hours
40
Position Summary
Through strong knowledge of business needs, the organization's technology infrastructure, and the application of artificial intelligence-based technologies, helps the business gain efficiencies through the safe and responsible use of AI. Performs all tasks to achieve an understanding of business change needs, assessing the impact of those changes, capturing, analyzing, documenting and managing requirements, and then supporting the communication and delivery of those requirements with relevant parties. Monitors the WashU IT and general landscape of AI technologies and provides input regarding the best ways to leverage WashU IT-provided resources and external resources to meet AI-related needs. Provides support and monitoring for agentic and other AI applications to help ensure accurate responses and address issues.
Job Description
Primary Duties & Responsibilities:
Planning
- Prepares business cases working with university partners.
- Presents to AI Oversight Group as needed regarding proposed solutions or implementation plans and answers questions raised by that group.
- Collaborates with Project Manager to plan approach to technical requirements elicitation and methods for requirements management and communication.
- Ensures business opportunities and objectives are clearly articulated.
- Performs current state analysis and/or root cause analysis as required.
- Plans modeling techniques to be used in requirements analysis (scope, process, rule, data, interface models, etc.).
- Works with Project Manager to plan validation of requirements in managing project scope, user acceptance, installation and deployment; helps determine metrics.
- Coordinates planning activities to meet objectives and timelines of overall program or project; works with Project Manager to forecast required time and resources.
Analysis, Design, Execution
- Based on functional requirements and conversations with university partners, identifies and documents technical requirements.
- Organizes technical requirements by release and other needed categories and sets up traceability matrix; articulates requirement relationships and dependencies.
- Translates and simplifies requirements for appropriate use; performs gap analysis.
- In collaboration with university partners, creates conceptual prototypes and wireframes as needed.
- Uses business process modeling, traceability and quality management techniques per methodology.
- Collaborates with project management to obtain requirements approvals per project plan; facilitates go/no go decisions.
- Validates requirements throughout process per plan.
- Uses requirements to drive the design or review of test cases, process change requests.
- Performs technical analysis regarding best use of AI solutions to meet requirements and proposes solution or assists in developing a solution.
- Provides consulting to all stakeholders regarding requirements management working with Project Management.
- Completes or assists with completing development needed to implement the proposed solution.
- Independently prioritizes the completion of tasks and resolution of issues to ensure compliance to project deliverables.
- Provides support for previously implemented solutions, incorporating fixes to identified issues and functionality enhancements.
- Monitors for effectiveness of implemented solutions and for prevention of issues such as bias, hallucinations, and algorithm drift.
Leadership
- Will take on assignments for large projects, and others as assigned.
- Leads development on most efforts.
- Monitors the solution to ensure requirements fulfillment and solution evaluation.
- Participates in recommending and implementing continuous improvement plans for technical analysis.
Measurement
- Develops requirements adoption metrics and other methods of evaluating the long-term performance of the solution.
- Reviews and monitors the effectiveness of analysis and development via test results.
- Tracks and reports on response issues and other development issues.
- Provides status reports.
Perform other duties as assigned.
Working Conditions:
Job Location/Working Conditions
Normal office environment.
Work is normally performed in offices located across campus.
There will be activities that require trips to many University offices and offsite locations.
Physical Effort
Typically sitting at a desk or a table.
Repetitive wrist, hand or finger movement.
Ability to move to on- and off-campus locations as needed.
Equipment
Office equipment.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:
Bachelor's degree
Certifications /Professional Licenses :
No specific certification/professional license is require