AI and Automation Engineer

Ericsson; Plano (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Ericsson Inc. seeks an early career professional to join the TOAI team, building production-grade AI and GenAI solutions for telecom operations in North America.

You will design and ship AI-powered automation, develop REST APIs with Flask, and work with LangChain/LangGraph to orchestrate agents, memory, and tools in secure cloud-native architectures. You will also develop scalable data pipelines using Pandas/SQL, containerize with Docker and Kubernetes (AKS), monitor with Azure Application

Qualifications

• Bachelor's degree in Computer Science or related field.
• 0 to 2 years' experience in Python, SQL DB, Flask, Pandas, JSON, Angular (preferred) or React.
• Strong Python development experience with Pandas and JSON.
• Hands-on REST API development using Flask or similar.
• Experience with LLM-based systems, prompt engineering, and model configuration.
• Familiarity with LangChain/LangGraph.
• Experience with cloud-native architectures and API integrations.
• Knowledge of Docker and Kubernetes (AKS preferred).
• Strong SQL and data processing skills.
• Experience with API testing tools such as Postman.
• Strong collaboration, problem-solving, and communication skills.

Responsibilities

• Design and ship AI-powered automation and agentic workflows that eliminate manual tasks.
• Build LLM/GenAI solutions with Python REST APIs.
• Orchestrate agents with LangChain/LangGraph including memory and tools.
• Develop scalable data pipelines using Pandas/SQL/JSON; integrate with enterprise APIs.
• Containerize, deploy, and operate solutions with Docker and Kubernetes (AKS).
• Monitor and troubleshoot with observability tools and document architectures.
• Partner cross-functionally to identify automation opportunities to reduce costs.

Skills

Python

SQL

Flask

Pandas

JSON

REST APIs

LLM/GenAI

LangChain/LangGraph

Cloud-native

Docker

Kubernetes

Azure

Postman

Communication

Education

Bachelor's in Computer Science or related field

Tools

Docker

Kubernetes

Azure

Postman

Job description

Join our Team

Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1’s, H-1B1’s, E-3’s, O-1’s, and TN’s. Ericsson also does not hire F-1’s working on CPT or EAD for this position.

Relocation is not offered.

About this opportunity

If you are an early career professional, join Ericsson’s Technology Operations AI (TOAI) team to operationalize AI and automation at scale across North America. You'll build production-grade AI, GenAI, and agentic solutions that streamline telecom operations, cut manual work, and enable faster, data-driven decisions—delivering measurable cost and efficiency gains in how networks are deployed and managed.

What you will do

• Design and ship AI-powered automation and agentic workflows that eliminate manual operational tasks.
• Build LLM/GenAI solutions (GPT-style interfaces, conversational agents, workflow tools) backed by Python REST APIs.
• Orchestrate agents with LangChain/LangGraph, including memory/state, tool integrations, and human-in-the-loop patterns.
• Develop scalable data pipelines using Pandas/SQL/JSON; integrate with enterprise APIs in secure cloud-native architectures.
• Containerize, deploy, and operate solutions with Docker and Kubernetes (AKS), preferably in Azure.
• Monitor and troubleshoot with observability (e.g., Azure Application Insights) and document architectures, workflows, and pipelines.
• Partner cross-functionally to identify automation opportunities that reduce cost and improve execution efficiency.

The Skills You Bring

Essential Skills

• Bachelors in Computer Science or related field of study
• 0 to 2 years' experience in Python, SQL DB, Flask, Pandas, JSON, Angular (preferred) or React.
• Strong experience with Python development, including libraries such as Pandas and JSON handling.
• Hands-on experience building REST APIs using Flask or similar frameworks.
• Experience working with LLM-based systems, including prompt engineering and model configuration.
• Familiarity with agent frameworks such as LangChain or LangGraph.
• Experience with cloud-native architecture and API-based integrations.
• Knowledge of containerization technologies (Docker) and orchestration platforms such as Kubernetes (AKS preferred).
• Strong experience with SQL and structured data processing.
• Experience with API testing tools such as Postman.
• Strong collaboration, problem-solving, and communication skills.

Preferred Skills

• Experience designing agent-based workflows including memory management, tool orchestration, and human in-the-loop interactions.
• Experience deploying AI solutions in Azure cloud environments.
• Familiarity with Angular or React for building lightweight user interfaces.
• Experience with YAML-based configuration and infrastructure automation.
• Exposure to AI observability and application monitoring tools.
• Experience with Azure Application Insights, Docker, Kubernetes

Why join Ericsson

At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [e-mail].

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city

United States (US) || Plano (Country/ City)

Job details

Application Dev & 3rd Level Support

Compensation And Benefits At Ericsson

Your Pay

The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.

Short-Term Variable Compensation Plan:

Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.

Your Health

Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.

Your Financial Security

We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.

Your Time

Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits

Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.