AI Agentic/Platform Engineer

Toshiba America Business Solutions, Inc.; Raleigh (NC); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Group health coverage (medical, dental, & vision)

401(k) plan

Life insurance

Paid vacation & sick days

Employee Assistance Programs

Job summary

Toshiba America Business Solutions, Inc. is hiring a remote AI Agentic/Platform Engineer to own and operate an enterprise AI platform. The successful candidate will design, develop, and support intelligent automations while ensuring platform security and reliability. A Bachelor's degree in a related field and 5 years of pertinent experience in AI/ML or intelligent automation are required. Benefits include group health coverage, 401(k), paid holidays, and more.

Qualifications

• 5+ years of experience in AI/ML engineering and intelligent automation.
• Experience with agentic AI systems and large-scale distributed systems.
• Expertise in Python or equivalent programming for automation.

Responsibilities

• Own and operate an enterprise AI platform and ensure its reliability.
• Design, develop, and support intelligent workflows integrated with enterprise systems.
• Establish platform guardrails for security and operational support.

Skills

AI/ML engineering

Intelligent automation

Enterprise AI platform architecture

Python programming

Workflow orchestration

Secure integration

Education

Bachelor's Degree in Computer Science, Engineering, or AI/ML

Bachelor of Computer Science (preferred)

Job description

AI Agentic/Platform Engineer

Salary Range: $130,000.00 to $170,000.00 depending on experience.

Toshiba America Business Solutions, Inc. (TABS) has an exciting AI Agentic/Platform Engineer opportunity to work remotely.

Join a global powerhouse with a 150-year heritage when you become a part of Toshiba Business Solutions. Toshiba is an industry leader in digital displays, document security and software solutions. We help businesses print smarter, work more securely, improve workflow, and communicate better. Our reputation in the industry is due in large part to the outstanding care our people provide.

Summary

The AI Platform Lead & Agentic Automation Engineer is responsible for owning and operating an enterprise, AI‑agnostic AI platform while remaining hands‑on in the design, development, and support of agent‑driven automations and workflows. This role establishes platform standards, architecture, and reliability while building intelligent agents that integrate with enterprise systems and deliver measurable business outcomes. The position bridges platform leadership and deep technical execution to ensure the AI platform remains scalable, secure, and adaptable to evolving technologies and business needs.

Responsibilities

• Own and operate an enterprise, AI‑agnostic AI platform including architecture, standards, reliability, and lifecycle management to guide and facilitate communication, tool usage and collaborative problem solving.
• Make recommendations to management as needed to improve capabilities across platforms.
• Design, develop, and support agentic AI automations and intelligent workflows integrated with enterprise systems.
• Build advanced RAG pipelines integrating to enhance reasoning accuracy and context retention.
• Establish platform guardrails for security, governance, scalability, and operational support.
• Monitor internal guardrails and oversee compliance of third‑party vendors.
• Recommend risk mitigation solutions to management as needed.
• Partner with business and technical teams to translate workflows into agent‑driven automation solutions which meet business requirements.
• Provide consultative expertise/direction as needed.
• Perform other related duties as assigned.

Qualifications

• Bachelor's Degree (Computer Science, Engineering, Information Systems, AI/ML) or equivalent
• A minimum of 5 years of experience in a combination of the following:
  • AI/ML engineering, intelligent automation, Enterprise AI platform architecture and lifecycle management
  • Autonomous agents, workflow orchestration, or large‑scale distributed systems
  • Agentic AI systems, autonomous agents, and workflow orchestration and deployment
  • Intelligent automation, tool integration, and API‑driven workflows
  • AI‑agnostic design supporting multiple models, vendors, and frameworks
  • Python or equivalent programming for AI and automation development
  • RAG, context management, tool/function calling, and agent evaluation
  • Platform reliability, observability, and operational support
  • Secure integration with enterprise data and systems
• Bachelor of Computer Science (preferred)

Benefits

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre‑tax spending accounts
• 401(k) plan
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days

Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email [e-mail] to request an accommodation.

For further information, please review Know Your Rights notice from the Department of Labor.