AI Agent Platform Product Manager

Conduit; California (MO); On-site; USD 80,000 - 110,000; Full time

Job summary

Conduit, located in California, seeks an Agent Product Manager to manage customer lifecycles from onboarding to expansion. The role involves translating customer workflows for AI agent behavior and working within a close-knit team.

Ideal candidates have 3-5 years experience in customer success, are adept at problem-solving, and comfortable with both technical and non-technical stakeholders. The position emphasizes in-person collaboration and ownership of customer interactions.

Qualifications

• 3-5 years of experience in customer success or product management.
• Experience onboarding business customers is a plus.
• Strong ability to communicate with technical and non-technical stakeholders.

Responsibilities

• Own customer deployments from discovery through onboarding and launch.
• Translate customer operations into agent behavior.
• Monitor account health and identify expansion opportunities.

Skills

Customer success

Project management

Communication

Problem-solving

Job description

Conduit, located in California, seeks an Agent Product Manager to manage customer lifecycles from onboarding to expansion. The role involves translating customer workflows for AI agent behavior and working within a close-knit team.

Ideal candidates have 3-5 years experience in customer success, are adept at problem-solving, and comfortable with both technical and non-technical stakeholders. The position emphasizes in-person collaboration and ownership of customer interactions.