AI Agent Developer

Veriipro; New York (NY); Presencial; USD 150 000 - 210 000; Tempo integral

Resumo da oferta

Veriipro in New York, NY, is seeking a seasoned AI/Cloud Engineer to design, build, and test enterprise conversational AI agents using Google Cloud Platform and Dialogflow CX. You will develop flows, routes, and integrations with backend services and APIs, while implementing secure, scalable CI/CD pipelines in Azure DevOps.

You will collaborate across teams to implement prompts, context handling, and escalation logic, and you will optimize SQL-based data operations for reporting and analytics.

Qualificações

• Proven experience designing and developing enterprise conversational AI agents or automation solutions.
• Hands-on experience with Google Cloud Platform and Dialogflow CX/GECX.
• Strong Python development experience.
• Experience with REST APIs, webhooks, microservices, and backend integrations.
• Experience integrating cloud apps with Microsoft Azure and ServiceNow.
• Experience building CI/CD pipelines and automated testing.
• Strong SQL development and data manipulation skills.
• Familiarity with OAuth2, RBAC, and API security best practices.
• Excellent troubleshooting and communication skills.

Responsabilidades

• Design, build, train, and test conversational AI agents using GCP, Dialogflow CX, and Vertex AI.
• Develop conversational flows, intents, routes, and state handling.
• Build REST APIs, webhooks, microservices, and backend integrations.
• Integrate AI agents with ServiceNow and Azure platforms and services.
• Design and maintain automated CI/CD pipelines in Azure DevOps.
• Develop automated test frameworks across unit, API, and end-to-end tests.
• Write and optimize complex SQL queries for workflows and analytics.
• Troubleshoot complex issues across cloud and enterprise systems.
• Implement context management, prompt engineering, and escalation workflows.
• Apply security best practices for APIs and cloud integrations.

Conhecimentos

Python

GCP Dialogflow CX

TypeScript/JavaScript

REST APIs

Azure DevOps

SQL

Git

Cloud security

CI/CD

Troubleshooting

Agile

Ferramentas

Dialogflow CX

Google Cloud Platform

Vertex AI

ServiceNow

Azure DevOps

Descrição da oferta de emprego

Primary Responsibilities

• Design, build, configure, train, and test conversational AI agents using Google Cloud Platform, GECX/Dialogflow CX, and Vertex AI.
• Develop conversational flows, intents, route groups, state handling, fulfillment services, and LLM-powered agent capabilities.
• Build REST APIs, webhooks, microservices, and asynchronous workflows using Python, .NET/C#, Node.js, TypeScript, and JavaScript.
• Integrate AI agents with ServiceNow and Microsoft Azure enterprise platforms and services.
• Design and maintain automated CI/CD pipelines in Azure DevOps, including testing, validation, deployment, and release automation.
• Develop automated test frameworks covering unit testing, API testing, conversational flows, regression testing, and end-to-end user journeys.
• Write and optimize complex SQL queries to support agent workflows, reporting, analytics, and backend data operations.
• Troubleshoot complex application, integration, and conversational AI issues across cloud and enterprise systems.
• Implement context management, session variables, prompt engineering, intent classification, fallback logic, and human escalation workflows.
• Apply security best practices for APIs and cloud integrations, including OAuth2, RBAC, API security, and secrets management.
• Participate in Agile delivery activities, including sprint planning, backlog refinement, estimation, and cross-team coordination.
• Contribute to technical design decisions, code reviews, documentation, and continuous improvement initiatives.

Required Qualifications

• Proven experience designing and developing enterprise conversational AI agents or intelligent automation solutions.
• Strong hands-on experience with Google Cloud Platform and Dialogflow CX/GECX.
• Strong Python development experience.
• Extensive development experience with .NET/C#, TypeScript, and JavaScript/Node.js.
• Experience developing REST APIs, webhooks, microservices, and backend integrations.
• Hands-on experience building CI/CD pipelines using Azure DevOps, including YAML pipelines and automated testing/deployment.
• Strong experience with automated testing, including unit, integration, API, and regression testing.
• Experience integrating cloud applications with Microsoft Azure and ServiceNow.
• Strong SQL development skills, including complex queries, data manipulation, and performance optimization.
• Experience with Git-based source control and modern software development practices.
• Understanding of cloud security concepts, including OAuth2, RBAC, API security, and secrets management.
• Strong troubleshooting, communication, and problem-solving skills.