AgriSompo Senior Claims Auditor

Endurance Services Limited (US); Kansas; Hybrid; USD 55,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Dental benefits

Vision benefits

401(k) Retirement Savings Plan

Paid time off

Job summary

AgriSompo North America is seeking a Senior Claims Auditor II for its national operations team. The role focuses on delivering excellent service to agents and producers by reviewing and processing medium to complex crop insurance claim files.

You will serve as a subject matter expert across audit activities and guide colleagues to ensure consistency and quality. The position supports remote work with locations in KS, IA, MT, MO, ND, SD, MN, CO, or NE, offering collaborative growth and career

Qualifications

• Minimum 5 years of crop insurance experience preferred.
• Experience auditing and processing crop insurance claims preferred.
• Knowledge of FCIC policies and company policies and procedures.

Responsibilities

• Audit and process claims timely and accurately to meet quality standards.
• Communicate with underwriters, adjusters, agents, and producers to resolve issues.
• Work independently and with a team to identify problems and communicate resolutions.
• Use Loss Adjustment Manuals (LAM) and policy provisions to solve problems.
• Ensure compliance with Federal, State and internal policies in all claim activities.
• Demonstrate proficiency across levels of Crop Claim types and handle moderate to advanced claims.

Skills

Crop insurance experience

Claims auditing

FCIC policy knowledge

Microsoft Office

Interpersonal communication

Tools

Microsoft Office Suite

Job description

Company Overview

As one of the leading writers of Federal Crop Insurance, AgriSompo North America combines industry experience, resources, capital and talent to deliver both traditional and innovative crop insurance and productivity tools to farmers, ranchers, insurers and agribusinesses in the United States. Our organization operates within a culture rooted in ethics, integrity and a belief that accountability, collaboration and agility are crucial to long-term success. AgriSompo North America is a part of AgriSompo, Sompo International’s global agriculture platform. This platform is an integrated underwriting, technology and distribution platform delivering innovate insurance and reinsurance solutions to agriculture partners worldwide. Sompo International, AgriSompo’s parent company, is a global organization driven by its core values, a carrier that holds promise, trust and the commitment to protect. Through operating subsidiaries, Sompo International writes agriculture, casualty and other specialty, professional lines, property, marine/energy and aviation lines of insurance and catastrophe, property, casualty, professional lines and specialty lines of reinsurance. As a leading provider of crop insurance and other agricultural risk management tools, we recognize that our success is derived directly from those whose contributions matter most: our people. AgriSompo North America has major offices in Lenexa, Kansas and Des Moines, Iowa as well as regional offices around the country. A shared commitment to integrity, accountability, collaboration and agility define our culture, and we strive to create exceptional value for our clients and shareholders and maintain AgriSompo North America as a desirable place to work.

Position Summary

Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for a AgriSompo Senior Claims Auditor II in our AgriSompo National Operations team. As a Senior Crop Insurance Claims Auditor, you will deliver exceptional customer service to agents and producers by accurately and efficiently reviewing and processing medium to complex crop insurance claim files. You will serve as a subject matter expert in at least one area of claims auditing, providing guidance and expertise to support colleagues and ensure consistency and quality across all audit activities.

Location and Remote Working

Location: This position will be remote and may be based in any of the following states: Kansas, Iowa, Montana, Missouri, North Dakota, South Dakota, Minnesota, Colorado, or Nebraska. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers. Our business, your impact, our opportunity:

Responsibilities

• Audit and process claims timely and accurately in order to meet quality production standards.
• Communicate with underwriters, adjusters, agents, and producers to ensure timely resolution of claim-related issues.
• Work independently and with a team to identify problems, determine solutions and recommend appropriate communication of resolution.
• Utilize publications to solve problems including Loss Adjustment Manuals (LAM), policy provisions, Standard Operating Procedures, and other internal resources.
• Ensure compliance with Federal, State, and internal policies and procedures in all claim activities.
• Exhibit auditing proficiency in all levels of Crop Claim types and ability to process moderate to advance level claims.
• Research and resolve complex claims issues with limited supervision while maintaining accuracy and consistency.

Qualifications

• Preferred minimum of 5 years of crop insurance experience preferred.
• Proven experience in crop insurance claims auditing and processing preferred.
• Knowledge of and ability to understand Federal Crop Insurance Corporation (FCIC) policies and company policies, procedures, and related software.
• Proficiency with Microsoft Office Suite and general technical/computer systems.
• Effective interpersonal, oral, written, and communication skills with the ability to interact with internal and external customers.

Physical Requirements & Work Conditions

Physical Requirements & Work Conditions Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Ability to stand or sit constantly/continuously. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Visual: The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. Environmental Conditions The work environment described here are meant to be representative of those an employee would normally encounter while performing the essential functions of this job. The physical environment requires the employee to work inside where there are limited extremes to heat and/or cold; moderate noise; a normal office environment. Travel required for meetings and trainings.

Salary

Salary Range: $55,000-$68,000.

Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

Benefits

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
• Pharmacy benefits with mail order options
• Dental benefits including orthodontia benefits for adults and children
• Vision benefits
• Health Care & Dependent Care Flexible Spending Accounts
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
• Company-paid Disability benefits with very competitive salary continuation payments
• 401(k) Retirement Savings Plan with competitive employer contributions
• Competitive paid-time-off programs, including company-paid holidays
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits

Culture and Values

Who we are and what we stand for: At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other.

We strive to foster a workplace where everyone feels respected, included, and empowered to excel.

As a global organization, we embrace diversity and champion equal opportunity.

Guided by our core values-Accountability, Agility, Collaboration, Development, and Integrity-we build trust and support one another to achieve our goals worldwide.

Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work.

Because when you choose Sompo, you choose The Ease of Expertise.

“Sompo” refers to the brand under which Sompo International Holdings Ltd., a Bermuda-based holding company, together with its consolidated subsidiaries, operates its global property and casualty (re)insurance businesses. Sompo International Holdings Ltd. is an indirect wholly-owned subsidiary of Sompo Holdings, Inc., one of the leading property and casualty groups in the world. Shares of Sompo Holdings, Inc. are listed on the Tokyo Stock Exchange.

To learn more please follow us on LinkedIn or visit sompo-intl.com.