AGM Operations (E021)

Southeastern Pennsylvania Transportation Authority; Philadelphia (Philadelphia County); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Healthcare coverage

Pension plan

Paid leave

Wellness programs

Tuition reimbursement

Student loan forgiveness

SEPTA Transportation Pass

Job summary

SEPTA, the Southeastern Pennsylvania Transportation Authority, seeks a dynamic AGM Operations leader to oversee vehicle operations, safety, and support functions across the transit system. You will guide short- and long-range objectives to improve service quality and ridership.

As a member of the General Manager’s Team, you will manage budgets, staff, and relations with the Board, police, and operations chiefs, ensuring safe, reliable service and strategic growth.

Qualifications

• Bachelor's degree with extensive, progressively responsible managerial experience in bus and rail.
• Experience managing a complex budget.
• Excellent verbal and written communication and ability to present to management and board.
• Strong interpersonal skills to build relationships with staff and executives.

Responsibilities

• Oversee planning, budgeting and management of vehicle operations and support functions.
• Ensure safety, reliability, cleanliness and appearance of public transit vehicles.
• Coordinate with Operations Chief Officers and Police Chief for daily operations.
• Direct staff activities to align with short- and long-range plans.
• Engage with the Board on policy decisions and implementation.
• Lead efforts to secure legislation, funding and constituent services.

Skills

Leadership

Budget management

Strategic planning

Communication

Stakeholder management

Education

Bachelor's degree in a relevant field

Job description

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City: Philadelphia

Secure Your Future with SEPTA – A Leader in Transportation!

TheSoutheastern Pennsylvania Transportation Authority (SEPTA)is thesixth-largesttransportation system in the U.S., connecting communities across a2,200-square-mile service region. SEPTA isat the forefront of innovationin the transit industry, ensuring reliable and efficient services while driving economic growth in thePhiladelphia region.

Only candidates who are authorized to work in the United States without sponsorship, will be accepted at this time.

We are proud to be recognized as:

2023 FORBES Best in State Employer

Philadelphia Employer of Choice for 2024

We are seeking to hire candidates for ourAGM Operations (E021).

Opening Date: 08/17/2026

Closing Date: 08/31/2026

Job Grade: SAM 47

OVERALL DESCRIPTION

As a member of the General Manager’s Team, act with full responsibility and authority in the General Manager’s absence. Responsible for planning, organizing, budgeting and managing all vehicle operations and support functions within the SEPTA system. Oversees the SEPTA Transit Police Department in all security functions related to the protection of employees, passengers and property. Responsible for developing both short-range and long-range objectives to continually improve the quality of the transportation provided to the public in an effort to increase ridership.

SPECIFIC RESPONSIBILITIES

• Performs as key participant in policy level decisions in all aspects of the organizations.
• Assists with coordination of Senior Staff activities to accomplish the development and implementation of action items.
• Interfaces directly with the Board on policy decisions and implementation of day-to-day activities in all areas of the organization.
• Ensures, through daily communications with the Chief Officer of each Operations’ Department and the Chief of Police, that public transit vehicles are properly manned and safely operated in transporting SEPTA’s passengers.
• Ensures, through daily communications with the Chief Officer of each Operations’ Department, that public transit vehicles are available as required by all divisions of Operations, and that the vehicles are maintained to the highest degree of safety, reliability, cleanliness, and appearance.
• Ensures, through daily communications with the Assistant General Manager, Engineering, Maintenance and Construction/Chief Engineer, that the buildings, grounds, track, communications, signal and power distributions systems which form the physical plant required to service and maintain the vehicle fleet and support equipment are properly constructed and maintained.
• Oversees through on-going communications with the Chief Labor Relations Officer, the administration of all labor agreements.
• Determines with the Chief Financial Officer/Treasurer four months in advance of the Winter, Summer, and Fall Season, the level of service to be provided for each mode -- bus, light rail, rapid transit, and regional rail.
• Improves the overall performance of the Operations Divisions by reviewing results, performance against goals, and instituting changes in conjunction with the Authority’s short and long-range plans.
• Directs ongoing activities related to securing legislation, regulation and funding favorable to SEPTA, providing constituent services and maintenance of positive relations with elected officials.
• Directs staff activities to increase support and usage of public transportation through marketing and advertising campaigns.
• Establishes priorities involving personnel and material when available resources are inadequate to meet all requests.
• Develops capital requirements of the Operations’ Divisions. Program such work, oversee construction site priorities for Operations, and coordinates with Capital Design and Construction where they have design and construction responsibility.
• Plans and implements the Division’s annual operating budget, ensure adherence to budgetgoals through the Chief Officer of each Operations’ Department.
• Performs other such duties as may be assigned by the Deputy General Manager orGeneral Manager.
  

QUALIFICATIONS AND EXPERIENCE

• B. A. in relevant field with extensive and progressively responsible managerial experience in bus and rail passenger transportation services required, which includes a minimum of five (5) years experience in high level management or senior executive capacity.
• An equivalent combination of experience and education (i.e., two (2) years of related experience, equating to one (1) year of formal post high school education) may be considered in lieu of the above requirements.
• Experience in the administration and management of a budget for a complex organization required.
• Excellent verbal and written communication skills with ability to organize and present technical and program presentations to all levels of management, Board, and external organizations required.
• Excellent interpersonal skills with the ability to establish and maintain effective relationships with staff, all levels of management, and the board of directors required.

Why Join Our Team? Enjoy Outstanding Benefits!

• Comprehensive Healthcare Coverage – Medical, prescription, dental, and vision plans with little to no employee premiums.
• Retirement Security – Participate in a Defined Benefit Pension Plan and a 457B Deferred Compensation Plan to build your financial future.
• Work-Life Balance – Enjoy paid parental leave, generous vacation time, and paid holidays to recharge and spend time with loved ones.
• Employee Wellness– Access wellness programs and resources to support your physical, mental, and emotional well-being.
• Invest in Your Growth – We offer tuition reimbursement to support your education and career advancement.
• Student Loan Assistance – Our positions qualify for the Public Service Loan Forgiveness (PSLF) program, helping you manage and reduce student debt.
• Free Travel Perks – Receive a FREE SEPTA Transportation Pass, giving you unlimited access to all SEPTA services!

Join us and take advantage of these incredible benefits while making a difference in your community!

Have Questions? For more information, please visit How We Hire Careers Page.

SEPTA is an Equal Opportunity Employer.

SEPTA is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.