Aging Care Manager 3 (Local Government) - Allegheny County Area Agency on Aging

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Aging Care Manager to support and protect vulnerable older adults. In this vital role, you will investigate complaints of abuse and neglect, maintain a caseload, and work closely with law enforcement and community organizations. Your expertise will help ensure the safety and well-being of older adults in the community. If you are passionate about making a difference in the lives of others and have the necessary skills and experience, this is an exciting opportunity to contribute to a meaningful cause. Join a team committed to providing essential services and support to those in need.

Qualifications

• One year as an Aging Care Manager 2 or Aging Program Assessor required.
• Experience in human services, law enforcement, or nursing is essential.

Responsibilities

• Maintain and update knowledge of aging programs and services.
• Conduct case investigations and interviews to assess situations.
• Collaborate with law enforcement and legal professionals.

Skills

Investigation Skills

Communication Skills

Analytical Skills

Knowledge of Aging Programs

Education

Bachelor's Degree in Social Sciences

Bachelor's Degree in Behavioral Sciences

Bachelor's Degree in Human Services

Job description

Allegheny County Department of Human Services, Area Agency on Aging is seeking a hard-working, forward-thinking applicant who is dedicated to the safety, security, protection, and stability of older adults. If you are passionate about helping those in your community, apply for this rewarding opportunity today!

This role is an Aging Care Manager 3, in the Department of Human Services (DHS)/Area Agency on Aging (AAA)/Safety & Support Division, Protective Services Unit. You will work under the general supervision of the casework supervisor to maintain, update, and disseminate extensive knowledge of aging programs, services, and regulations. You will provide technical support to care management and protective services staff and providers/subcontractors and investigate complaints of abuse and/or neglect. You will maintain a caseload of vulnerable older adults who need protection from abuse, exploitation, abandonment, or self-neglect, and recommend cases for court intervention, including guardianships or mental health commitments, and participate in the guardianship hearings, as needed. Other duties will include:

1. Completing case investigations, contacts, and case documentation within unit and state-mandated non-flexible time frames.
2. Interviewing the alleged victims, alleged perpetrators, and witnesses and determining relevance, reliability, and credibility of gathered information and evidence.
3. Assigned cases that have a higher degree of complexity due to types of allegations, media involvement, or other factors.
4. Working directly with law enforcement and legal professionals in the investigation of some cases.
5. Recognizing when to recommend a unit nurse, financial exploitation consultant, and psychologist when appropriate.
6. Giving consultative or expert opinions to law enforcement, prosecutors, and judges concerning older adult abuse or neglect and determining the need for and obtaining restraining orders to protect victims.
7. Reviewing documents and records such as medical or financial records of alleged victims and constructing and organizing detailed financial transactions from records.
8. Participating in care/service planning with the older adult or a responsible party to reduce and eliminate risk to the older adult.
9. Referring to community organizations for follow-up or other case managers for ongoing case supervision.

Work Schedule and Additional Information:

• Full-time employment.
• Work hours are 9:00 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Aging Care Manager 2 or Aging Program Assessor;
• or
• One and one-half years of professional human services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field;
• or
• An equivalent combination of experience and training which includes six months of professional human services, law enforcement, or nursing experience.

Other Requirements:

• You must meet the PA residency requirement.
• Hiring preference for this vacancy may be given to candidates who live within Allegheny County.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law provides employment preference for qualified veterans for appointment to many state and local government jobs.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.