Aging Care Manager 3 (Local Government)

Commonwealth of Pennsylvania; Crum Lynne (PA); Hybrid; USD 47,000 - 58,000; Full time

Benefits offered by this job

Telework after six months

Full-time civil service position

Job summary

Commonwealth of Pennsylvania's Delaware County Office of Services for the Aging is hiring an Aging Care Manager 3 to assess risk, develop care plans, and coordinate supports for older adults. This full-time Civil Service role in Delaware County, PA offers telework potential after six months, travel for client visits and court hearings, and a comprehensive benefits package.

The starting salary is $52,533 annually; PA residency and a valid driver's license are required, with a Bachelor’s degree

Qualifications

• One year as an Aging Care Manager 2 or Aging Program Assessor; or
• One and a half years of professional human services, law enforcement, or nursing experience with a bachelor’s degree; or
• An equivalent combination of experience and training including six months of relevant experience

Responsibilities

• Risk assessment: gather information to evaluate danger level.
• Report determination: review facts to substantiate the need.
• Care planning: develop plans addressing problems with formal/informal supports.
• Case documentation: maintain complete and timely records in the case system.
• Monitoring visits: conduct home visits and phone contacts to review care plan effectiveness.
• Emergency response: arrange urgent shelter and support court actions when risk cannot be reduced.

Skills

Risk assessment

Care planning

Documentation

Home visits

Education

Bachelor's degree in social sciences, behavioral sciences, human services, or related field

Job description

Salary

$52,533.00 Annually

Location

Delaware County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CSSC-2026-59140-L0636

Department

Local Government

Division

AN Delaware Co Aaa

Opening Date

09/28/2026

Closing Date

10/11/2026 11:59 PM Eastern

Job Code

L0636

Position Number

Multiple positions may be filled from this posting.

Union

Teamsters 115

Bargaining Unit

LG

Pay Group

LG

Bureau / Division Code

88101123

Bureau / Division

Delaware County Area Agency on Aging

Worksite Address

1501 Chester Pike, Suite 250

City

Eddystone, Pennsylvania

Zip Code

19022

Contact Name

Kathleen Morgan

Contact Phone

610.477.3032

Contact Email

[e-mail]

THE POSITION

Are you looking for a rewarding career in human services dedicated to the protection of older adults? Delaware County Office of Services for the Aging has an immediate opening for an Aging Care Manager 3. We are currently seeking a motivated and compassionate individual to join our team. In this role, you will make a meaningful impact in the lives of older adults while working in a supportive and collaborative environment. We offer a comprehensive benefit package, along with opportunities for professional growth and advancement.

DESCRIPTION OF WORK

This position focuses on assessing risk and creating care plans that reduce or remove danger for older adults who are reported in need. The role requires careful evaluation, clear documentation, and steady coordination with various supports. As an Aging Care Manager 3, you will perform the following duties:

• Risk Assessment: Gather information from multiple sources to evaluate the level of danger facing the consumer
• Report Determination: Review facts and determine whether the report of need is substantiated or unsubstantiated
• Care Planning: Develop plans that address presenting and underlying problems through formal and informal supports
• Case Documentation: Maintain complete and timely records of investigative activities, observations, and contacts in the case system
• Monitoring Visits: Conduct home visits and phone contacts to review behavior, verify safety, and assess care plan effectiveness
• Emergency Response: Arrange urgent shelter, initiate necessary involuntary procedures, and support court actions when risk cannot be reduced through other measures

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with 30-minute lunch.
• This position requires frequent travel for client visits and court hearings.
• Telework: You may have the opportunity to work from home (telework) part-time after six months, depending on operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Eddystone. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Aging Care Manager 2 or Aging Program Assessor; or
• One and one-half years of professional human services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or
• An equivalent combination of experience and training which includes six months of professional human services, law enforcement, or nursing experience.

Other Requirements:

• This particular position also requires possession of a valid driver's license which is not under suspension.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation.
• This position falls under the provisions of the Older Adult Protective Services Act.
  • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.