Aging Care Manager 2 (Local Government) - Wayne County Area Agency on Aging

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 48,000 - 62,000; Full time

Job summary

Commonwealth of Pennsylvania in Wayne County is seeking an Aging Care Manager 2 to assess needs, arrange services, and guide older adults through available programs, emphasizing independence and dignity. This full-time role runs 8:00 AM to 4:30 PM on weekdays, with on-call duties and occasional travel as needed.

The position involves coordinating with community resources, hospitals, and agency programs, reviewing eligibility, gathering required documents, and explaining options and costs, while

Qualifications

• Six months as Aging Care Manager 1 or County Caseworker 1.
• Completion of the County Social Casework Intern program.
• Six months of professional human services or nursing experience with a related bachelor’s degree.
• An equivalent combination of experience and training.

Responsibilities

• Case Management: Assess consumer needs, maintain records, and complete reassessments to ensure appropriate services
• Service Coordination: Arrange and coordinate services with community resources, hospitals, and agency programs
• Eligibility Review: Screen consumers for program eligibility and explain cost sharing, donation procedures, and appeals
• Information Gathering: Collect required documents and obtain written consent to access or share client information
• Client Support: Provide clear explanations about service options, associated costs, and available alternatives
• Intake Duties: Perform intake and referral responsibilities with close attention to accuracy and timely documentation

Skills

Case management

Communication skills

Organizational skills

Problem solving

Education

Bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field

Job description

THE POSITION

As an Aging Care Manager 2 with the Wayne County Agency, you will help people access vital support that improves their quality of life. This role places you at the center of meaningful service, guiding consumers through important resources and programs. Your work will support independence and dignity for older adults and others in need. Join a dedicated team that relies on your compassion, problem solving, and care.

DESCRIPTION OF WORK

This position supports individuals by assessing needs, arranging services, and helping consumers understand available programs. It requires strong organization, communication, and problem solving skills to guide people through agency processes. As an Aging Care Manager 2, you will perform the following duties:

• Case Management: Assess consumer needs, maintain records, and complete reassessments to ensure appropriate services
• Service Coordination: Arrange and coordinate services with community resources, hospitals, and agency programs
• Eligibility Review: Screen consumers for program eligibility and explain cost sharing, donation procedures, and appeals
• Information Gathering: Collect required documents and obtain written consent to access or share client information
• Client Support: Provide clear explanations about service options, associated costs, and available alternatives
• Intake Duties: Perform intake and referral responsibilities with close attention to accuracy and timely documentation

Work Schedule and Additional Information

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
• ON-CALL HOURS WHEN REQUIRED.
• You may have overnight travel or out of county travel for meetings or training.
• Telework: You will not have the option to telework in this position.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Required Experience, Training & Eligibility

QUALIFICATIONS

Minimum Experience and Training Requirements

• Six months as an Aging Care Manager 1 or a County Caseworker 1; or
• Successful completion of the County Social Casework Intern program; or
• Six months of professional human services or nursing experience; and a bachelor’s degree in social sciences, behavioral sciences, human services, or a closely related field; or
• An equivalent combination of experience and training.

Other Requirements

• You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements

• You must pass a background investigation.
• A conditional offer of employment will require a drug screening.
• This position falls under the provisions of the Child Protective Services Law.
  • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

Veterans

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.