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Aging Care Manager 2 (Information & Referral Specialist) (LG) - Delaware County Area Agency on Aging
Commonwealth of Pennsylvania
Pennsylvania
On-site
USD 50,000 - 70,000
Full time
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Job summary
Join a dedicated team as an Aging Care Manager 2 in Delaware County, providing essential services to elderly residents. This role requires a commitment to customer service and collaboration with community organizations. Enjoy a supportive work environment with opportunities for advancement.
Benefits
Qualifications
- Six months as an Aging Care Manager 1 or County Caseworker 1.
- Six months of professional human services or nursing experience.
Responsibilities
- Provide exceptional customer service to seniors and caregivers.
- Research community resources beneficial to seniors.
- Schedule assessments for seniors needing help.
Skills
Education
Job description
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THE POSITION
Are you interested in a career with a strong dedication to serving elderly residents of Delaware County? If so, consider joining the Delaware County Office of Services for the Aging (COSA) as an Aging Care Manager 2 in our Eddystone office. Our teamwork approach to working with providers, consumers, and their families is top notch. We offer a supportive work environment, a low cost but high quality health insurance coverage, and an excellent benefit package along with opportunities for career advancement. Apply today and start your career off on the right foot!
THE POSITION
Are you interested in a career with a strong dedication to serving elderly residents of Delaware County? If so, consider joining the Delaware County Office of Services for the Aging (COSA) as an Aging Care Manager 2 in our Eddystone office. Our teamwork approach to working with providers, consumers, and their families is top notch. We offer a supportive work environment, a low cost but high quality health insurance coverage, and an excellent benefit package along with opportunities for career advancement. Apply today and start your career off on the right foot!
DESCRIPTION OF WORK
Information and Referral is the gateway to aging programs and services offered through the Delaware County Office of Services for the Aging. As an Information & Referral (I&R) Specialist, also known as an Aging Care Manager 2, you will be providing exceptional customer service to seniors, caregivers, family members, and professionals as you provide valuable information and resources. Work also involves researching community resources beneficial to seniors through outreach efforts to other community organizations and maintaining awareness of changes to keep resources current. You will have the opportunity to work closely with other agencies and providers to ensure appropriate services are offered to consumers. Additional responsibilities include:
- Scheduling assessments for seniors who may need help in their home
- Taking report of suspected abuse, neglect, exploitation, or abandonment for the Protective Service Unit
- Assisting consumers complete applications for other benefits and entitlements
- Attending meetings and participating in trainings
- Full-time employment
- Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
- Telework: You will not have the option to telework in this position.
- Salary:In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
QUALIFICATIONS
Minimum Experience and Training Requirements:
- Six months as an Aging Care Manager 1 or a County Caseworker 1; or
- Successful completion of the County Social Casework Intern program; or
- Six months of professional human services or nursing experience; and a bachelor’s degree in social sciences, behavioral sciences, human services, or a closely related field; or
- An equivalent combination of experience and training.
- You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency.
- You must be able to perform essential job functions.
- A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
- You must pass a background investigation.
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- Pennsylvania law (51 Pa. C.S.
- 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .
- 711 (hearing and speech disabilities or other individuals).
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
- Seniority levelEntry level
- Employment typeFull-time
- Job functionHealth Care Provider
- IndustriesGovernment Administration
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