Agile Program Manager

customsoftwaresystems

Washington (District of Columbia)

On-site

USD 140,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Health insurance

Health Savings Account (HSA)

Dental

Vision

Long-term disability

Short-term disability

Basic term life insurance

Supplemental term life insurance for员工

Simple IRA

Parking/Commuting expense reimburse-

Training/Education

Job summary

Custom Software Systems, Inc. seeks a skilled Agile Program Manager to lead the F&M program on an as-needed basis and drive Agile transformation across multiple teams.

This senior role reports to the Transformation Office and partners with sponsors and stakeholders to deliver measurable business value while expanding the program. The candidate must have 10+ years in professional roles with significant Agile transformation experience, including enterprise-scale coaching and governance.

Qualifications

10+ years of professional experience with at least 5+ years leading enterprise Agile transformations.
At least 10 years of experience as a program manager, project manager, or project consultant for technology projects.
At least 5+ years of hands-on experience and proven track record of coaching teams.
At least 3+ years of experience of effective project/program management or systems engineering experience demonstrating ability to manage complex initiatives.
Technology implementation experience.

Responsibilities

Establish and maintain transparency with program stakeholders through meaningful status reporting, proactive communication of changes, data-driven insights on team progress, and regular engagement with sponsors and business stakeholders
Drive team maturity progression by implementing and maintaining assessment frameworks, ensuring Agile Coaches create and execute coaching plans, measuring advancement, and recommending maturity models and metrics beyond velocity/throughput
Ensure Agile resource effectiveness by establishing performance standards for Coaches and Scrum Masters, monitoring coaching quality, resolving team/coach conflicts, and providing evidence-based recommendations on resource performance
Ensure consistent application of the Agile playbook across all teams, coaches, and Scrum Masters to maintain standardization, alignment, and continuity in Agile practices.
Drive business value realization by ensuring Agile teams deliver work that meets expected business outcomes through coaching oversight, metrics analysis, and alignment between team outputs and program objectives
Build sustainable program governance through documented processes, stakeholder engagement rhythms, risk management protocols, resource management systems, and strategic recommendations that enable long-term program success
Shape program strategy by continuously assessing program effectiveness, piloting innovative practices, recommending adaptations to our Agile approach, and ensuring the program evolves with organizational maturity.
Responsible for the overall management of the specific task order(s) and ensuring that the technical solutions and schedules in the task order are implemented in a timely manner.
Performs enterprise-wide horizontal integration planning and interfaces to other functional systems.
Responsible for formulating and enforcing work standards, assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel, and communicating policies, purposes, and goals of the organization to subordinates.
Responsible for overall contract performance.

Skills

Agile frameworks

Stakeholder management

Governance models

Communication skills

Risk management

Education

Bachelor's degree in a relevant field

Job description

Custom Software Systems, Inc. (CSS) is seeking a skilled Agile Program Manager to assist with the F&M program on an as-needed basis. The client requires personnel with qualifications, knowledge, skills, and capabilities as described below.

The Agile Program Manager is responsible for leading the strategic direction and operational

execution of our Agile transformation program. This senior role will be responsible for driving

team maturity, ensuring Agile resource effectiveness, maintaining playbook consistency, and

achieving measurable business value across multiple teams, with planned expansion. The person

will work closely with the manager of the Transformation Office, program sponsors, and

business stakeholders to build a sustainable, data-driven Agile program that adapts to our

organizational culture while maintaining rigor and consistency. This is a strategic role requiring

someone who can both operate and innovate—executing day-to-day program management while

shaping the future direction of our Agile practices.

The candidate must have direct experience leading agile transformations in either the federal or

private space. This is an on-site position.

Responsibilities

Establish and maintain transparency with program stakeholders through meaningful status reporting, proactive communication of changes, data-driven insights on team progress, and regular engagement with sponsors and business stakeholders
Drive team maturity progression by implementing and maintaining assessment frameworks, ensuring Agile Coaches create and execute coaching plans, measuring advancement, and recommending maturity models and metrics beyond velocity/throughput
Ensure Agile resource effectiveness by establishing performance standards for Coaches and Scrum Masters, monitoring coaching quality, resolving team/coach conflicts, and providing evidence-based recommendations on resource performance
Ensure consistent application of the Agile playbook across all teams, coaches, and Scrum Masters to maintain standardization, alignment, and continuity in Agile practices.
Drive business value realization by ensuring Agile teams deliver work that meets expected business outcomes through coaching oversight, metrics analysis, and alignment between team outputs and program objectives
Build sustainable program governance through documented processes, stakeholder engagement rhythms, risk management protocols, resource management systems, and strategic recommendations that enable long-term program success
Shape program strategy by continuously assessing program effectiveness, piloting innovative practices, recommending adaptations to our Agile approach, and ensuring the program evolves with organizational maturity.
Responsible for the overall management of the specific task order(s) and ensuring that the technical solutions and schedules in the task order are implemented in a timely manner.
Performs enterprise-wide horizontal integration planning and interfaces to other functional systems.
Responsible for formulating and enforcing work standards, assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel, and communicating policies, purposes, and goals of the organization to subordinates.
Responsible for overall contract performance.

Required Qualifications

10+ years of professional experience with at least 5+ years leading enterprise Agile transformations
At least 10 years of experience as a program manager, project manager, or project consultant for technology projects.
At least 5+ years of hands-on experience and proven track record of coaching teams
At least 3+ years of experience of effective project/program management or systems engineering experience demonstrating ability to manage complex initiatives
Technology implementation experience

Citizenship

US Citizenship

Knowledge, Skills & Abilities

Deep expertise in multiple Agile frameworks (Scrum, Kanban, SAFe, or similar) with ability to adapt practices to organizational culture rather than rigid framework adherence
Demonstrated ability to define and implement Agile maturity models and assessment frameworks
Strategic thinker with track record of evolving Agile practices, recommending improvements, and driving organizational change
Excellent stakeholder management skills with ability to engage and influence senior leadership, sponsors, and business stakeholders
Experience building sustainable governance models including documentation standards, engagement rhythms, and risk management
Strong conflict resolution and problem-solving skills for addressing team dynamics and resource challenges
Excellent communication skills including status reporting, presentations, and facilitation
Government or highly regulated industry experience preferred.

Certificates