Agile Practitioner, Digital Products

Black & Veatch Corporation; Overland Park (KS); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

company‑matched 401k plan

Adoption and tuition reimbursement

Job summary

Black & Veatch seeks an Agile Practitioner to own Agile practices across software teams building digital products. You will operationalize the Digital Product Operating Model (DPOM), coach teams, and measure outcomes to improve value delivery, predictability, and resilience at scale.

You will partner with Product Leaders, Engineering Managers, Design, Architecture, InfoSec, and PMO/Governance to embed Agile, lean product discovery, and flow-based delivery practices—from ideation to launch and

Qualifications

• 10+ years delivering Agile across software product teams.
• Bachelor’s in Computer Science, Engineering, or equivalent.
• Fluent with Scrum, Kanban and Lean discovery and delivery.

Responsibilities

• Translate DPOM principles into actionable delivery frameworks (Scrum, Kanban, multi-track discovery/delivery).
• Define lightweight, auditable controls to improve outcomes without adding friction.
• Lead DPOM artefact creation and governance across teams (roadmaps, docs, metrics).
• Design and deliver role-based training for PMs/Owners, Scrum Masters, Tech Leads, Designers and QE.
• Lead Agile readiness and go-live checklists across lifecycle and ensure DPOM artifacts are produced.

Skills

Agile coaching

Scrum / Kanban

Product leadership

Education

Bachelor's degree in CS/Engineering

Tools

Jira/Confluence

Azure DevOps

Job description

The Opportunity

We’re seeking an Agile Practitioner, Digital Products to own the training, implementation, and adoption of Agile practices across software design and development teams building digital products. This role operationalizes the Digital Product Operating Model (DPOM) by establishing fit-for-purpose ways of working, coaching product and engineering teams, and measuring outcomes that improve value delivery, predictability, and resilience at scale.

You will partner with Product Leaders, Engineering Managers, Design, Architecture, InfoSec, and PMO/Governance to embed Agile, lean product discovery, and flow-based delivery practices—ensuring the right artifacts, ceremonies, and metrics are in place from ideation and discovery through launch and scale.

Embedding the DPOM’s principles and lifecycle at the team level is fundamental to achieving value, agility, predictability, and resilience in our digital products portfolio. The Agile Practitioner (Process Leader) turns the operating model from a slide deck into a system of behaviors, artifacts, and metrics that teams use every day to deliver results.

The Team

Black & Veatch’s Business Enablement consists of critical groups that help enable the organizations people, projects, and businesses to be as successful as possible. Functions in this group include Digital & Information Technology, Global Finance, Global Human Resources, Legal, Risk Management, and Government Affairs and Real Estate and Building Services.

Key Responsibilities

Process Leadership and Governance

• Translate DPOM principles into actionable delivery frameworks (Scrum, Kanban, multi-track discovery/delivery, scaling patterns) tailored to product context; define lightweight, auditable controls that improve outcomes without adding friction.
• Establish and maintain the operating “playbook” (rituals, roles, artifacts, checklists, and decision cadences) that teams use during discovery, build, validate/pilot, launch, and scale.
• Partner with PMO/Governance to align product planning and sequencing with investment guardrails, stage gates/exit criteria, and portfolio rhythms.

Training, Enablement and Coaching

• Design and deliver role-based training for Product Managers/Owners, Scrum Masters, Tech Leads, Designers, QE, SRE and stakeholders; build onboarding paths and curriculum for new teams.
• Provide hands‑on team coaching (stand‑ups, backlog refinement, sprint/PI planning, reviews/demos, retros, flow‑of‑work management) and one‑on‑one mentoring to uplift skill and mindset.
• Launch and facilitate a Community of Practice to institutionalize learning, share templates, and evolve standards.

Implementation and Adoption

• Lead Agile readiness and “go‑live” checklists across discovery, prototyping/planning, design/development, validation/pilot, and launch/scale; ensure required DPOM artifacts (e.g., PR/FAQ, JTBD, user research, business case, roadmap, SDLC/tooling, QA/InfoSec, WCAG) are produced with clear exit criteria.
• Integrate AI‑enabled accelerators where practical (e.g., backlog generation, code assistance, test creation, documentation, analytics) as a core capability—consistent with DPOM’s guidance that AI is a strategic accelerator across the model.
• Partner with Architecture/Platform and DevOps to align team workflows with CI/CD, environments, observability, and SLO management.

Measurement and Continuous Improvement

• Define and operationalize product and delivery metrics: value (OKRs, product KPIs), flow (lead time, cycle time, throughput, WIP/flow efficiency), predictability (commitment reliability), and quality/reliability (defect escape rate, CFR/MTTR, SLO attainment, change fail rate).
• Establish transparent dashboards; run inspect‑and‑adapt cadences with team and leadership; drive targeted experiments (Kaizen) to remove bottlenecks and improve capacity focus.

Stakeholder Engagement and Change Management

• Create simple narratives and visuals that connect product outcomes to enterprise strategy; coach stakeholders on agile funding, capacity planning, and evidence‑based governance.
• Orchestrate communication plans and stakeholder workshops to build buy‑in and sustain adoption across business and technology.

Minimum Qualifications

• 10+ years in Agile delivery roles (Scrum Master/Agile Coach/Process Lead) supporting software product teams; proven success implementing Agile at team‑of‑teams or portfolio scale.
• Bachelor’s in Computer Science/Engineering or equivalent experience.

Preferred Qualifications

• Deep fluency in Scrum, Kanban, Lean product discovery, and flow metrics; able to tailor practices to context (no “one size fits all”).
• Demonstrated experience leading adoption programs: curriculum design, workshops, team coaching, and leader enablement.
• Competence with product/engineering toolchains (e.g., Azure DevOps/Jira, Confluence, GitHub/GitLab, CI/CD, test automation, observability).
• Strong data orientation–defining OKRs and delivery metrics and using them to drive decisions and improvement.
• Excellent facilitation, storytelling, and change leadership skills with senior stakeholders across product, engineering, and business located across the globe.
• Background working with cloud‑native architectures, APIs, data/ML pipelines, and platform practices to effectively partner with engineering leadership.
• Exposure to AI‑assisted software delivery and knowledge management, consistent with DPOM’s AI‑as‑an‑accelerator stance.
• Experience aligning product portfolio governance with stage gates/exit criteria and investment models.

Communication and Cultural Fit

• Exceptional ability to engage and influence senior business stakeholders, translating complex technical concepts into clear business language.
• Skilled in building consensus across diverse teams and driving alignment on strategic priorities.
• Demonstrates a strong cultural fit for Digital and IT organization, embracing agility, collaboration, and continuous learning.

Success Metrics

• Improved flow, quality and predictability of engineering outcomes, with reduced cycle time.
• Agile training coverage and competency uplift.
• Adoption of Agile practices, tied with measurable OKRs and product KPIs.
• Adoption and impact of AI enabled accelerators across the product lifecycle.
• Community of Practice engagement and reuse of templates/playbooks.

Certifications

Certifications: CSM/PSM, A‑CSM/PSM II or higher; Kanban (KMP), SAFe/SPC or equivalent; ICP‑ACC/ATF or comparable coaching credentials.

Work Environment/Physical Demands

• Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.
• 10–20% travel expected.

Job Grade

017

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Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.

Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.

To support a healthy work‑life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.

A variety of additional benefits are available to our professionals, including a company‑matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre‑taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance‑based bonus program.

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