Agile Coach/Scrum Master

Randstad Digital Americas; Irvine (CA); On-site; USD 110,000 - 121,000; Part time

Job summary

Randstad Digital Americas is seeking an experienced Agile Delivery Lead to coordinate Jira-based portfolio views and support the intake-to-closure process for improvement work in Irvine, CA.

You will facilitate planning ceremonies, clarify priorities with stakeholders, coach teams in agile practices, and ensure backlog quality while tracking risks and dependencies to drive reliable delivery outcomes.

Qualifications

• Experience leading agile delivery for cybersecurity, infrastructure, platform engineering, technology operations, or complex technical portfolios.
• Strong Jira administration and reporting experience, including workflows, boards, filters, dashboards, permissions, automation, and data-quality practices.
• Experience facilitating agile planning and delivery ceremonies across multiple teams and stakeholder groups.
• Experience facilitating product-management practices and coaching teams and stakeholders in agile ways of working.
• Strong stakeholder management, facilitation, written communication, risk management, and conflict-resolution skills.

Responsibilities

• Build, configure, document, and maintain Jira boards, workflows, filters, dashboards, and portfolio views for the intake, prioritization, planning, execution, and closure of improvement work.
• Facilitate planning and delivery activities, including program increment planning or equivalent periodic planning, sprint planning, backlog refinement, scrum check-ins, reviews, retrospectives, and dependency reviews.

Skills

Jira administration

Agile coaching

Agile delivery

Stakeholder management

Product-management practices

Cross-functional collaboration

Documentation

Education

Bachelor's degree

Tools

Jira

Job description

Responsibilities

Build, configure, document, and maintain Jira boards, workflows, filters, dashboards, and portfolio views for the intake, prioritization, planning, execution, and closure of improvement work.

Job Summary

• location: Irvine, California
• job type: Contract
• salary: $80 - 88 per hour
• work hours: 9am to 5pm
• education: Bachelors

Responsibilities

• Build, configure, document, and maintain Jira boards, workflows, filters, dashboards, and portfolio views for the intake, prioritization, planning, execution, and closure of improvement work.
• Facilitate planning and delivery activities, including program increment planning or equivalent periodic planning, sprint planning, backlog refinement, scrum check-ins, reviews, retrospectives, and dependency reviews.
• Partner with technical and business stakeholders to clarify priorities, outcomes, acceptance criteria, estimates, owners, dependencies, and target dates.
• Facilitate product-management practices, including outcome definition, roadmap and backlog development, prioritization, stakeholder alignment, and translating strategic objectives into actionable delivery plans.
• Provide agile coaching to teams and stakeholders to improve delivery practices, role clarity, collaboration, planning discipline, and continuous improvement.
• Maintain backlog quality by identifying stale, incomplete, duplicate, blocked, or incorrectly classified work and coordinating appropriate follow-up.
• Document commitments, decisions, risks, dependencies, blockers, and action items, and track them through resolution.
• Monitor delivery progress and proactively elevate aging, blocked, overdue, or at-risk commitments.
• Develop practical measures and dashboards covering demand, backlog health, delivery capacity, throughput, cycle time, aging, blocked work, predictability, and delivery risk.
• Establish clear metric definitions, calculation logic, data sources, reporting cadences, and data-quality checks.
• Coordinate cross-functional dependencies and commitments, including accountable owners, committed dates, status, blockers, completion criteria, and evidence of completion.
• Track improvement actions arising from lessons learned and operational post-mortems through completion or formal disposition.
• Prepare concise leadership updates that communicate priorities, progress, capacity, risks, dependencies, decisions needed, and recommended tradeoffs.

What You Bring

• Experience leading agile delivery for cybersecurity, infrastructure, platform engineering, technology operations, or similarly complex technical portfolios.
• Strong Jira administration and reporting experience, including workflows, boards, filters, dashboards, permissions, automation, and data-quality practices.
• Experience facilitating agile planning and delivery ceremonies across multiple teams and stakeholder groups.
• Experience facilitating product-management practices and coaching teams and stakeholders in agile ways of working.
• Strong stakeholder management, facilitation, written communication, risk management, and conflict-resolution skills.
• Ability to translate complex technical delivery information into concise leadership reporting and decision support.
• Demonstrated ability to manage dependencies, follow through on commitments, and create transparency across cross-functional work.
• Strong documentation and organizational skills, with attention to data quality and operational continuity.

Preferred Qualifications

• Experience supporting cybersecurity or adjacent risk and technology functions.
• Experience working in scaled agile or multi-team delivery environments.
• Experience establishing new portfolio reporting, delivery governance, or work-management practices.

Role Scope

This role focuses on coordinating capability, process, tooling, platform-health, and service-improvement delivery. It does not directly manage or execute day-to-day cyber operational activities or cases.

Why This Role Matters

You will help create a consistent and transparent delivery system that connects prioritized demand with available capacity, improves accountability for commitments, surfaces risks early, and gives leaders reliable information for decision-making.

Qualifications

• agile coaching
• cybersecurity
• decision support
• functional dependencies
• Jira
• sprint planning
• scrum
• written communication
• Coordinate
• organizational skills
• decision-making
• committed
• leadership
• proactively
• collaboration
• acceptance criteria
• administration
• automation
• backlog refinement
• coaching teams
• continuous improvement
• portfolio reporting
• conflict-resolution skills
• cycle time
• dashboards
• data quality
• agile delivery
• governance
• infrastructure
• throughput
• platform engineering
• quality checks
• risks
• risk
• risk management
• Strong stakeholder management
• tooling
• workflows

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.