Agentic & Emerging Digital Channel Specialist (i-Health) - Shelton, CT

dsm-firmenich; Shelton (CT); On-site; USD 75,000 - 95,000; Full time

Job summary

dsm-firmenich in Shelton, CT seeks an Agentic & Emerging Digital Channel Specialist to shape AI-powered consumer journeys for i-Health brands. You will explore AI platforms, run experiments, and drive growth through innovative digital engagement across Culturelle, AZO, and Estroven.

You bring 1–3 years in CPG/digital fields, a passion for AI, and strong analytics, communication, and project management skills to influence consumer experiences and business outcomes.

Qualifications

• 1-3 years of professional experience in CPG, digital marketing, eCommerce, media, consumer insights or related fields.
• Strong interest in AI, emerging technologies, and evolving consumer behaviours.
• Analytical mindset with ability to translate data into actionable insights.

Responsibilities

• Monitor emerging AI-driven search, discovery, and commerce platforms for growth opportunities.
• Develop strategies to improve brand visibility across generative search and AI-powered environments.
• Support agentic commerce pilots, experiments, and future consumer journey initiatives.
• Analyze consumer behavior, trends, and competitive activity for actionable insights.
• Establish measurement frameworks and test-and-learn approaches for emerging platforms.
• Serve as an internal resource on AI-powered consumer engagement.

Skills

Analytical skills

Communication/presentation

Project management

Curiosity/adaptability/collaboration

Education

Bachelor’s degree in Marketing/Business/Communications/Analytics

Job description

Agentic & Emerging Digital Channel Specialist (i-Health)

Shelton, CT

Are you fascinated by how AI is reshaping the way consumers discover, evaluate, and purchase products? As an Agentic & Emerging Digital Channel Specialist, you’ll help shape the future of consumer engagement across i-Health brands including Culturelle®, AZO®, and Estroven®. You’ll explore emerging technologies, lead experimentation, and help position our brands for success in AI-powered consumer journeys and next-generation commerce experiences.

Key Responsibilities:

• Monitor and assess emerging AI-driven search, discovery, and commerce platforms to identify opportunities for growth.
• Develop strategies that improve brand visibility and relevance across generative search, conversational interfaces, and AI-powered recommendation environments.
• Support the development and execution of agentic commerce pilots, experiments, and future consumer journey initiatives.
• Analyze consumer behavior, industry trends, and competitive activity to generate actionable business insights.
• Establish measurement frameworks and test-and-learn approaches that evaluate emerging digital platforms and technologies.
• Serve as an internal resource on AI-powered consumer engagement, sharing knowledge and helping build organizational capabilities.

We Bring:

• The opportunity to help shape the future of consumer discovery, AI-powered commerce, and digital engagement.
• Meaningful ownership and visibility within a collaborative, entrepreneurial environment.
• The chance to work on trusted consumer health brands that positively impact millions of consumers.
• Growth that keeps up with you through continuous learning, experimentation, and career development opportunities.
• A culture that lifts you up through collaboration, curiosity, and shared success.
• The opportunity to work at the intersection of technology, marketing, consumer insights, and innovation.

You Bring:

• 1-3 years of professional experience in Consumer Packaged Goods (CPG), digital marketing, eCommerce, media, consumer insights, marketing analytics, digital strategy, consulting, or a related field.
• Strong interest in artificial intelligence, emerging technologies, digital innovation, and evolving consumer behaviors.
• Analytical skills with the ability to transform data and trends into actionable recommendations.
• Excellent communication, presentation, and project management capabilities.
• Curiosity, adaptability, and a collaborative approach to solving complex business challenges.
• Bachelor’s degree in Marketing, Business, Communications, Analytics, or a related field.

The salary or hourly wage scale provided reflects the pay range dsm-firmenich expects to pay the successful candidate for the position. Individual pay offered will be based on the applicant’s job-related skills, experience, relevant education, or training, and primary work location. Salary: $75,000.00 - $95,000.00.

About dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future. Because real progress only happens when we go beyond, together.

Inclusion, belonging and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong. We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve. We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role