Agentic Commerce Engineer (AI-Driven)

Accenture PLC; City of Albany (NY); On-site; USD 66,000 - 235,000; Full time

Benefits offered by this job

Health insurance

Job summary

Accenture Song – Customer Technology, Commerce is seeking a Consultant to build and support Agentic Commerce capabilities, delivering AI-driven features securely integrated with enterprise commerce ecosystems. You’ll work under Managers and Senior Managers across Salesforce, Adobe, SAP, and MACH stacks, contributing to real-world deployments.

You will participate in commerce platform delivery, backend development, and CI/CD pipelines while collaborating with AI, data, cloud, and DevOps teams to

Qualifications

• 3+ years of experience building commerce or digital platform solutions with hands-on experience developing on at least one enterprise commerce platform (Salesforce Commerce, Adobe Commerce, SAP Commerce, or composable/MACH stacks) with exposure to agentic AI or Generative AI features integrated into applications.
• Working knowledge of API-led, microservices-based architectures.
• 1+ year of experience working in the Products (Retail, CP&G, Life Sciences) Industry.

Responsibilities

• As a Consultant in Customer Technology – Commerce, you will build and support Agentic Commerce capabilities—developing AI-driven features that are production-ready, secure, and integrated with enterprise commerce ecosystems—working under the direction of Managers and Senior Managers.
• Implement Agentic Commerce features using established architecture patterns across composable and platform-led commerce
• Configure and develop on Salesforce, Adobe, SAP, and MACH ecosystems in line with solution designs
• Support prototype-to-production efforts, helping embed agentic workflows into live commerce environments
• Develop modular, reusable agent components integrated with commerce engines, APIs, and backend services
• Follow enterprise-grade standards for scalability, security, observability, and reliability of agentic systems
• Implement integrations with LLM platforms, orchestration frameworks, and vector stores under guidance
• Contribute to engineering pods across AI, backend, data, cloud, and DevOps
• Support CI/CD pipelines, cloud-native deployments, and containerized workloads on Azure, AWS, or GCP
• Build and test integrations with CRM, CDP, payments, order management, pricing, and fulfillment systems
• Apply governance, compliance, auditability, and explainability requirements within build work
• Instrument and report technical KPIs for agent performance and reliability
• Support human-in-the-loop and feedback mechanisms that improve agent effectiveness
• Contribute to internal accelerators, reference components, and technical documentation
• Collaborate with client and team working-level stakeholders to deliver features
• Continuously build skills across commerce platforms and agentic AI, and mentor junior team members

Skills

Commerce platform development

APIs & microservices

Generative AI / AI features

Tools

Salesforce Commerce

Adobe Commerce

SAP Commerce

MACH stacks

Job description

Accenture Song – Customer Technology, Commerce is seeking a Consultant to build and support Agentic Commerce capabilities, delivering AI-driven features securely integrated with enterprise commerce ecosystems. You’ll work under Managers and Senior Managers across Salesforce, Adobe, SAP, and MACH stacks, contributing to real-world deployments.

You will participate in commerce platform delivery, backend development, and CI/CD pipelines while collaborating with AI, data, cloud, and DevOps teams to