Agentic Commerce Architecture & Delivery Manager | Products

Archer; Arlington (VA); On-site; USD 87,000 - 270,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Arlington, VA-based role within Accenture Song’s Customer Technology – Commerce practice, collaborating with Accenture to deliver Agentic Commerce solutions across Salesforce, Adobe, SAP, and MACH ecosystems.

You will lead design, delivery, and scaling of agentic AI-enabled commerce workstreams, ensuring production-readiness and enterprise integration across CRM, CDP, payments, and order management systems.

Qualifications

• 7+ years delivering enterprise-scale commerce and digital platforms.
• Hands-on experience with Salesforce Commerce, Adobe Commerce, SAP Commerce, or MACH stacks.
• Experience building agentic AI capabilities into production systems.
• Strong knowledge of API-led, microservices-based architectures supporting distributed commerce systems.
• Experience integrating LLMs, RAG pipelines, vector databases, and contextual memory into enterprise platforms.
• Industry expertise in Products (Retail, CP&G, Life Sciences) Industry.

Responsibilities

• Lead delivery of Agentic Commerce workstreams including AI-enabled platforms.
• Translate designs into build plans aligned to major ecosystems (Salesforce, Adobe, SAP, MACH).
• Drive prototype-to-production efforts embedding agentic workflows in live commerce environments.
• Design modular, reusable agent frameworks with APIs and backend services.
• Ensure governance, security, observability, and reliability of agentic systems.

Skills

Enterprise commerce platforms

Agentic AI capabilities

API-led architecture

LLMs integration

CI/CD

Tools

Salesforce Commerce

Adobe Commerce

SAP Commerce

MACH stacks

Job description

Archer is collaborating with Accenture to connect them with exceptional professionals for this role.

About Accenture Song – Customer Technology, Commerce

Accenture Song accelerates growth and value for our clients by combining creativity, technology, and data-driven intelligence. Within Song, the Customer Technology – Commerce practice helps organizations design, build, and scale modern digital commerce ecosystems that deliver personalized, seamless, and intelligent customer experiences.

We integrate commerce platforms, customer data, marketing technology, and AI-powered decisioning to transform how brands engage customers across channels. By embedding Generative AI and Agentic AI into commerce operations, we enable real-time personalization, autonomous merchandising, dynamic pricing, campaign orchestration, and revenue growth at scale.

What’s in it for you

• Lead delivery of Agentic Commerce workstreams where Agentic AI is embedded into real-world platforms (Salesforce, Adobe, SAP, composable/MACH stacks)
• Contribute to Accenture Song’s Agentic Commerce engineering standards, accelerators, and reusable assets
• Own delivery of solution components and workstreams—from design through build, rollout, and value realization
• Work with global clients across B2C, B2B, and B2B2C commerce
• Grow and mentor multidisciplinary engineering teams across AI, backend, cloud, and commerce platforms

What you will do in this role

As a Manager in Customer Technology – Commerce, you will lead the design, delivery, and scaling of Agentic Commerce workstreams, ensuring AI-driven capabilities are production-ready, secure, and well integrated with enterprise commerce ecosystems.

Commerce & Platform Delivery

• Apply and extend Agentic Commerce architecture patterns across composable and platform-led commerce implementations
• Translate AI-driven commerce designs into executable build plans aligned to Salesforce, Adobe, SAP, and MACH ecosystems
• Drive prototype-to-production efforts, embedding agentic workflows into live commerce environments

Architecture & Engineering

• Design modular, reusable agent frameworks integrated with commerce engines, APIs, and backend services
• Apply enterprise-grade standards for scalability, security, observability, and reliability of agentic systems
• Contribute to build vs. buy evaluations across LLM platforms, orchestration frameworks, vector stores, and AI infrastructure

Delivery & Execution

• Manage engineering and delivery pods across AI, backend, data, cloud, and DevOps
• Implement CI/CD, cloud-native deployments, and Kubernetes-based scaling on Azure, AWS, or GCP
• Deliver integration with CRM, CDP, payments, order management, pricing, and fulfillment systems

Governance, Risk & Value Realization

• Implement policy-driven architecture including governance, compliance, auditability, and explainability
• Track technical and business KPIs measuring agent performance, conversion uplift, operational efficiency, and ROI
• Operate human-in-the-loop and feedback mechanisms to continuously improve agent effectiveness

Market & Practice Growth

• Contribute to industry-specific POVs, demos, and proposal assets for Agentic Commerce implementations
• Build and enhance internal accelerators, reference architectures, and reusable components
• Engage senior client stakeholders, translating architectures into delivery outcomes

Basic Qualifications

• 7+ years of experience delivering enterprise-scale commerce and digital platforms with experience in:
  • Hands-on experience implementing enterprise commerce platforms (Salesforce Commerce, Adobe Commerce, SAP Commerce, or composable/MACH stacks)
  • Hands-on experience building agentic AI capabilities integrated into production systems
  • Strong knowledge of API-led, microservices-based architectures supporting distributed commerce systems
  • Experience integrating LLMs, RAG pipelines, vector databases, and contextual memory into enterprise platforms
  • Industry expertise in Products (Retail, CP&G, Life Sciences) Industry

Preferred Qualifications

• Proven success delivering prototype-to-production work with CI/CD, cloud-native architecture, and DevOps
• Experience applying enterprise governance frameworks for AI-driven systems
• Solid understanding of observability, performance benchmarking, and AI evaluation frameworks
• Demonstrated ability to lead and mentor cross-functional engineering teams
• Strong communication skills—able to present designs and delivery plans to senior stakeholders
• Track record of contributing to reusable assets and practice capabilities

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

Role Location Annual Salary Range

• California $94,400 to $293,800
• Colorado $94,400 to $253,800
• Connecticut $94,400 to $253,800
• District of Columbia $100,500 to $270,300
• Illinois $87,400 to $253,800
• Maine $80,400 to $216,200
• Maryland $94,400 to $253,800
• Massachusetts $94,400 to $270,300
• Minnesota $94,400 to $253,800
• New York $87,400 to $293,800
• New Jersey $100,500 to $293,800
• Ohio $87,400 to $235,000
• Virginia $87,400 to $270,300
• Washington $100,500 to $270,300

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

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