Agent Product Manager

Alpharun; San Francisco (CA); On-site; USD 140,000 - 180,000; Full time

Job summary

Alpharun in San Francisco is seeking an Agent Product Manager to design, deploy, and optimize AI agents that handle real customer interactions. You will work with the founding team and customers to translate needs into bespoke AI agents and shape the product roadmap based on real-world learnings.

This role combines product, customer success, and AI engineering, offering high autonomy as you build agents that manage millions of interactions, write and test complex prompt logic, and advise

Qualifications

• 1-6 years of experience in product management or related roles with direct customer exposure and accountability for outcomes.
• Experience with frontier AI models to build reliable, production-grade systems.
• Deep technical fluency — comfortable reading code, working with APIs, understanding system architectures, and collaborating closely with engineers.
• A track record of getting things done in roles with high levels of ambiguity and accountability.
• Strong communication and relationship-building skills — able to embed with customers, understand complex business workflows, and serve as a trusted advisor.
• Extreme ambition and high expectations of yourself and the team you work with.

Responsibilities

• Design, deploy, and optimize AI agents that handle real customer interactions.
• Work directly with customers to deeply understand their needs and translate them into bespoke AI agents.
• Collaborate with engineers to implement new capabilities and write/test complex prompt logic.
• Guide the product roadmap based on learnings from real-world use cases.
• Serve as a trusted advisor to customer executives on their AI strategy.

Skills

Product management

AI/ML fluency

Customer-facing

Communication

Ambition & accountability

Tools

APIs

Job description

Alpharun is an applied AI company that helps leading enterprises drive revenue growth through AI sales coaching and autonomous voice agents. We provide real-time coaching for human reps and deploy AI agents that execute proven playbooks — all continuously optimized against real performance data.

As our first Agent Product Manager, you'll work directly with Alpharun's founding team and our customers to design, deploy, and optimize AI agents that handle real customer interactions. You'll be responsible for deeply understanding the needs of our customers and building bespoke AI agents that can handle the nuanced requirements of their business. This role sits at the intersection of product, customer success, and AI engineering — you'll shape how our platform adapts to each customer's unique workflows while driving our product roadmap based on real-world learnings.

This is a demanding role with high autonomy and responsibility. You'll build AI agents that handle millions of customer interactions, write and test complex prompt logic, collaborate with engineering on new capabilities, and become a trusted advisor to customer executives on their AI strategy.

Why join:

• Team: We're a tight-knit, ambitious team working in-office 5 days a week in San Francisco. We're well-funded by exceptional investors and operators and are scaling quickly. Our founders, Paul and Henry Dornier, are twins and second-time founders who previously sold their first company before leading product, engineering, and marketing teams at Front.
• Rapid growth: Since launch, our customers have used Alpharun to drive hundreds of thousands of customer interactions across insurance and financial services use cases
• Culture: We have an extremely high talent bar and expect a lot from everyone, because exceptional outcomes require exceptional commitment. But we also have a lot of fun — there's nothing more rewarding than building transformative AI products alongside an awesome team.

This role is intense but immensely rewarding — perfect for someone with ambition, a bias towards action, and who thrives on rapid learning and growth.

We'll be most excited if you have:

• 1-6 years of experience in product management, consulting, solutions/product engineering, or a similar role with direct customer exposure and accountability for outcomes
• Experience working with frontier AI models to build reliable, production-grade systems
• Deep technical fluency — comfortable reading code, working with APIs, understanding system architectures, and collaborating closely with engineers
• A track record of getting things done in roles with high levels of ambiguity and accountability
• Strong communication and relationship-building skills — able to embed with customers, understand complex business workflows, and serve as a trusted advisor
• Extreme ambition and high expectations of yourself and the team you work with

If you don't perfectly meet every qualification but resonate deeply with our mission and approach to AI, we strongly encourage you to apply — we value aptitude, ambition, and learning velocity above all.

We offer competitive compensation and meaningful equity. We believe every early team member will be a major contributor to our company's long-term success, and our equity compensation is designed to recognize this.