Agent Product Manager

Mandolin; San Francisco (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

A leading healthcare technology company is seeking an Agent Product Manager to drive innovation and transformation in therapy delivery through AI-driven solutions. In this vital role, you will design and deploy AI agents, ensuring alignment with enterprise customer needs and workflows while fostering strong relationships. Ideal candidates will have experience building products from scratch, complemented by strong communication skills and technical intuition.

Qualifications

• Relevant experience building from 0 to 1.
• Strong technical intuition and systems thinking.
• Comfortable in fast-paced and ambiguous environments.

Responsibilities

• Design and architect production-grade AI agents for enterprise customers.
• Understand customer business processes and align product and engineering teams.
• Translate field insights into clear roadmaps.

Skills

Communication

Relationship Building

Technical Intuition

Systems Thinking

Adaptability

Job description

About Mandolin

Nearly all disease will become treatable in our lifetimes, and drug discovery is quickly becoming an engineering discipline. Mandolin is building the “last-mile” delivery infrastructure that gets cutting-edge biologics, cell, and gene therapies to patients faster. Our AI-powered knowledge-worker platform already serves leading infusion clinics, with payers and pharma next in line.

We’re backed by Greylock, SignalFire, Maverick, and founders of famous companies like Yahoo, and led by repeat and exited founders with a team hailing from some of the most technically impressive companies.

Why we need you

Mandolin’s agent platform is redefining how healthcare and life sciences organizations operate—bringing AI-driven decision-making and automation to some of the most complex, high-stakes workflows in the industry. As an Agent Product Manager, you’ll be at the heart of this transformation. You’ll lead the design, deployment, and evolution of AI agents that directly impact how therapies are delivered to patients, how payers manage risk, and how pharma accelerates innovation. This is a deeply cross-functional and customer-facing role that will shape both our product and our customers’ businesses from the ground up.

What you’ll do

• Design and architect production-grade AI agents for enterprise customers in new verticals

• Embed deeply within our customers to precisely understand their business processes, pain points, and goals

• Translate field insights into a clear roadmap for product and engineering teams

• Partner closely with Forward Deployed Engineering and Implementations to ensure end-to-end alignment between customer needs, product development and delivery

Must-have experience

• Relevant experience building from 0 to 1

• Excellent communicator with strong relationship-building skills

• Strong technical intuition and systems thinking

• Comfortable in fast-paced and ambiguous environments

Nice-to-haves

• Experience building or deploying AI/LLM-powered products in production

• Domain knowledge in healthcare, life sciences, biotech, or enterprise operations

• Prior experience in customer-facing implementation, solutions engineering, or technical consulting

• Familiarity with agent frameworks (e.g., AutoGen, CrewAI, LangGraph) or workflow orchestration tools

• Strong product instincts with a bias toward experimentation and iteration