Agent Operations Specialist - Colombia (Remote from Colombia)

eXp Realty; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

eXp Realty, a leading global remote real estate brokerage, is seeking an entry-level Agent Operations Specialist. This role involves supporting new agents, managing listings, ensuring compliance within the documentation process, and maintaining communication via calls. This position offers a unique opportunity to work in a collaborative, cloud-based environment, ideal for those starting their career in real estate operations.

Qualifications

• Strong communication and organizational skills required.
• Familiarity with real estate tools and technology.
• Effective communication in Spanish and intermediate/advanced English.

Responsibilities

• Serve as the main point of contact for new agents.
• Assist agents with transaction inquiries and support.
• Oversee transactions ensuring proper documentation and compliance.

Skills

Communication

Organizational Skills

Problem-solving

Data Analysis

Tools

eXp tools

MLS systems

Job description

Agent Operations Specialist - Colombia (Remote from Colombia)

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Position at eXp Colombia

We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp world. This role is work-from-anywhere in Colombia.

Job Description

eXp Realty is a global, fully remote real estate brokerage that offers a 3-D, immersive, cloud office environment with 24/7 access to collaborative tools and training. We are seeking an Agent Operations Specialist to join our team in Colombia. This role involves acting as the primary contact for new agents, assisting with transactions, managing listings, and ensuring compliance and accuracy in documentation.

Responsibilities

• Serve as the main point of contact for new agents and teams, addressing questions and concerns.
• Assist agents with transaction inquiries and support.
• Review and ensure all agent listings and documentation in CRM are accurate and properly entered.
• Monitor company portal accounts to ensure listings align with company standards.
• Manage individual agent listings, including data entry and daily communication via calls, including weekends.
• Process, review, and oversee transactions from start to finish, ensuring proper documentation and compliance.
• Educate agents on company policies, compliance, and transaction best practices.

Qualifications

• Strong communication and organizational skills.
• Familiarity with real estate tools and technology (e.g., eXp tools, MLS systems).
• Ability to analyze data and improve processes.
• Proficiency in managing digital records and compliance guidelines.
• Problem-solving skills, especially with listings and onboarding.
• Effective communication in Spanish and intermediate/advanced English.

Additional Information

This is an entry-level, full-time position in management and manufacturing functions. eXp Realty is an equal opportunity employer.