Agency Success Architect — Growth & Strategy

Smartlyio; New York (NY); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Five weeks paid time off (PTO)

Generous healthcare packages

401K plus matching

Job summary

Smartlyio is seeking an Agency Customer Success Manager to manage and grow partnerships with enterprise agency partners. The role involves acting as a trusted advisor, providing strategic guidance across social and programmatic advertising, and fostering long-term relationships.

The ideal candidate will have over 4 years of experience in a customer-facing role within digital advertising. This position offers generous benefits, including five weeks of paid time off and a competitive salary range of $75,000 - $90,000.

Qualifications

• 4+ years of experience in Customer Success, preferably in ad tech.
• Strong knowledge of social advertising platforms.
• Empathetic and proactive with a results-driven mindset.

Responsibilities

• Act as the primary point of contact for agency partners.
• Identify growth opportunities and drive agency success.
• Provide consultative guidance on the Smartly platform.

Skills

Customer Success

Account Management

Social Advertising Platforms

Programmatic Advertising

Job description

Smartlyio is seeking an Agency Customer Success Manager to manage and grow partnerships with enterprise agency partners. The role involves acting as a trusted advisor, providing strategic guidance across social and programmatic advertising, and fostering long-term relationships.

The ideal candidate will have over 4 years of experience in a customer-facing role within digital advertising. This position offers generous benefits, including five weeks of paid time off and a competitive salary range of $75,000 - $90,000.