Agency Sales Coordinator

Combined, a Chubb Benefits Company; Springfield (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading insurance firm in Springfield, Massachusetts is seeking an Agency Coordinator. This role entails generating new customer sales, conducting effective training for independent agents, and meeting sales goals. The ideal candidate will excel in building customer relationships while demonstrating strong sales techniques and communication skills. A license in Life, Accident, and Health is required prior to appointment. Join a dynamic team dedicated to growth and customer satisfaction.

Qualifications

• Ability to generate new customers through various sales channels.
• Strong communication skills for sales presentations.
• Experience in mentoring and training agents.
• Proven track record of achieving sales targets and standards.

Responsibilities

• Prospect and generate new customers independently.
• Conduct sales presentations aligned with customer needs.
• Train and support newly appointed independent agents.
• Provide field training to agents and mentor established agents; report operational issues.

Skills

Sales techniques

Customer relationship management

Effective communication

Field prospecting

Communication

Goal setting

Education

Life, Accident and Health license

Job description

The Agency Coordinator (AC) is primarily responsible for prospecting new customers independently and meeting with current customers to sell Insurance products within a specific geographic area and to support the delivery of sales objectives for the assigned area.

The Agency Coordinator is also responsible for helping in the identification and appointment of new independent agents assigned to support and accompany them to sales call, support in the presentations and setting up the business along with them.

Responsibilities

• Individual and Group Sales including personal and team production:
  • Generate new Customers and sales through field prospecting, referrals, leads, target marketing, direct contact, and current Combined policyholders.
  • Build customer relationships and respond to customer needs and concerns.
  • Meet a minimum of 75% of personal production for the year as an agent and sales standards set by Agency to remain affiliated.
• Conduct Sales presentations consistent with new Customer Needs and Assessment approach:
  • Has knowledge of Company products.
  • Can efficiently present Company sales materials.
  • Can effectively demonstrate the Company's Sales Process.
  • Service customer service calls or refer to appropriate channel.
• Agent Field Training:
  • Field train and accompany all assigned Independent Agents as needed and requested by agent.
  • Support each New Agent to develop a solid understanding and foundation of the sales process.
  • Support Agents in assignment planning/appointment setting, as needed by agent.
  • Mentor and coach established Agents by conducting field training or accompanying them during Sales visits as needed.
  • Promptly report any operation issues in setting up a new piece of business.
  • Entrepreneurship: Entrepreneurial spirit to build their own independent agency.
  • Execute the Sales System: Executing Ability to meet or exceed assigned Sales goals consistently.
  • Effective Communication: Professional verbal and written communication skills, affinity to the value of personal brand.
  • Goal Setting: Demonstrate personal initiative and goal oriented.
• Obtaining a Life, Accident and Health license is required prior to being appointed.