Agency Partnerships Manager - Global Business Solutions

TikTok; New York (NY); Hybrid; USD 120,000 - 214,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid parental leave

Short‑/long‑term disability

Wellbeing benefits

Paid time off: holidays, sick days, PT

Job summary

TikTok is seeking an Agency Partnerships Manager for Global Business Solutions in New York. The role sits within the US Enterprise Agency team, focusing on building relationships with advertising agencies, hitting revenue goals, and guiding agencies to achieve business results on TikTok.

The position is full-time with a hybrid schedule: 3 days in the office and 2 days remote. Strong sales skills and cross-functional collaboration are essential to success.

Qualifications

• 5+ years of direct agency experience in media sales, brand advertising, or online advertising.

Responsibilities

• Become an expert in TikTok solutions for businesses and adapt recommendations to agency needs.
• Lead account planning to align agency and TikTok resources.
• Create compelling presentations and proposals with internal/external data.
• Grow revenue, educate, and lead strategic conversations with clients and agencies.
• Demonstrate expertise across the book of business, including escalation and client issue resolution.
• Educate clients on products and provide product updates to drive outcomes.
• Collaborate with sales and other TikTok teams to drive revenue and satisfaction.
• Identify opportunities to improve ad products and customer experience.

Skills

Agency sales experience

Digital advertising knowledge

Relationship building

Strategic account planning

Presentation skills

Job description

Agency Partnerships Manager - Global Business Solutions

Location:

New York

Employment Type:

Regular

Job Code:

A225960A

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Responsibilities

About the team & role:At TikTok, our Global Business Solutions (advertising) team plays a crucial role in generating revenue by promoting our advertising solutions, onboarding new clients, driving effective ad campaigns, and more. As the TikTok community continues to grow at an unprecedented rate worldwide, our GBS team leads groundbreaking projects that are transforming the advertising industry in real time. This position sits within the US Enterprise Agency team and focuses on connecting TikTok's vibrant and growing creators and users with the brands and businesses they know and love. The Agency Partnerships Manager (APM) is responsible for hitting revenue goals, building relationships with advertising agencies, and helping agencies drive business results on TikTok through product consultation, education, and support. Success as an APM requires strong sales skills, a strong partnership with Client Solutions Managers (CSM), problem-solving skills, attention to detail, and the ability to thrive in a dynamic and changing environment. TikTok currently observes a hybrid working policy of 3 days in the office each week and 2 days working remotely. This position is full-time and based out of our New York City, NY office.

Responsibilities

• Become an expert in TikTok solutions for businesses and adapt recommendations quickly to suit varying agency needs
• Lead account planning process that aligns agency and TikTok resources to maximize opportunities
• Create compelling sales presentations and proposals utilizing internal and external data
• Grow revenue, educate, and lead strategic conversations with clients and navigate complex relationships
• Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues
• Spearhead client education on products and give product updates to advise on the best approach to drive business outcomes for clients and agencies
• Work cross-functionally within sales and other TikTok teams to drive revenue and increase customer satisfaction
• Identify opportunities to improve ad products and the customer experience

Qualifications

Minimum Qualifications

• 5+ years of direct agency experience having done media sales, brand advertising, and/or online advertising experience
• Experience within digital and social media ecosystems (i.e.- Digital TV CTV, V, OTT, Programmatic, social media, etc.)
• Experience within digital media (i.e., Digital TV CTV, OTT, social media, etc.)

Preferred Qualifications

• Track record of building compelling presentations leveraging industry and internal proof points
• Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying
• Proven ability to establish relationships with advertisers, agencies, and C-level relationships
• Track record of delivering and exceeding revenue goals
• A team player and collaborator

Job Information

The base salary range for this position in the selected city is $120400 - $214200 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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