Agency Marketing & Operations Assistant

Rep Ink; Northern (KY); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Fully remote (and always will be)

Bonus profit-sharing program

Paid vacation and holidays

Health, dental, disability and life 보험

Job summary

Rep Ink is a fully remote marketing and PR agency serving B2B professional services nationwide. We seek a sharp, proactive Marketing & Operations Assistant to build our brand, drive inbound leads, and support agency operations from a home office.

You’ll work with the Principal & President and VP of Operations to manage marketing and PR efforts across legal, AEC, and other professional services clients.

Qualifications

• Bachelor’s degree in communications, journalism, marketing or related field.
• Candidate demonstrates strong writing and editing skills for agency PR.
• Experience with inbound and content marketing in a professional services setting.

Responsibilities

• Coordinate owned content and editorial calendar for blog posts and e-books.
• Book guests for podcasts, develop show notes, and create social media clips.
• Manage email marketing campaigns (approx. four sends per month).
• Support PR outreach to industry media and placements.
• Assist with proposals, RFP responses, events and sponsorships.
• Support operations tasks and monthly reporting for clients.

Skills

Inbound marketing

Content marketing

Public relations

Excellent writing

Editing

Project management

Communication

Remote collaboration tools

Education

Bachelor’s degree in communications

Tools

WordPress

CRM software

Email marketing platforms

AI platforms

Social media tools

Job description

Reputation Ink is a woman-owned marketing and public relations agency focused on B2B professional services firms, including law firms and architecture, engineering and construction (AEC) firms. In 2026, the agency was named to the Inc. 5000 and was a finalist for PRWeek's Outstanding Boutique Agency award. As a fully remote agency, all Rep Ink team members work from home offices across the United States and Canada, serving clients nationwide.
We are looking for a sharp, proactive, detail-obsessed Marketing & Operations Assistant to join our team, help build our brand, drive inbound leads and support the agency’s operations.

Who We're Looking For

• Relishes the idea of working independently from a home office
• Works well with a tight-knit, friendly and supportive group of colleagues
• Understands inbound marketing, content marketing and public relations, particularly in an agency or professional services environment
• Has excellent writing and editing skills
• Has experience developing story angles, pitching the media and securing interviews
• Is adept at marketing and project management technology platforms, including email marketing, WordPress, CRM software, AI platforms, social media, project management, timekeeping and other collaboration platforms
• Is an excellent communicator and can build relationships with colleagues, vendors and partners in a remote environment
• Is incredibly detail-oriented, producing accurate, polished work and responding well to editorial feedback
• Is highly organized and deadline-focused (project management software experience is a plus)
• Has completed internships at a marketing or PR agency or in-house at a professional services firm or worked as a journalist and is looking to enter the marketing/PR field
• Holds a bachelor’s degree in communications, journalism, marketing or related field

What the Job Entails

This role will work directly with the agency’s Principal & President to manage Reputation Ink's marketing and PR efforts, building its reputation in the legal, AEC and other B2B professional services industries and generating inbound leads for the agency’s services. It will also support the agency’s Vice President, Operations, with various operational tasks.

Marketing Responsibilities

Responsibilities include coordinating the agency’s:

• Owned content: Managing the creation of blog posts and long-form content (e-books) and overseeing the editorial calendar
• Podcast: Booking guests, conducting pre-interview calls, developing show notes and working with the video editor to produce clips for social media
• Email marketing: Managing the creation and distribution of approximately four email sends per month
• Social media: Writing posts and generating images and videos
• Website: Posting to the agency’s WordPress website
• Public relations: Pitching industry media, including legal, AEC and other B2B publications, placing bylined articles and securing interviews
• Awards: Overseeing the calendar of awards and managing the submission process
• Marketing collateral: Managing the production of agency collateral such as brochures, case studies, fact sheets and more
• Proposals: Assisting the agency Principal & President with proposals and RFP responses
• Conferences: Coordinating sponsorships and booths
• Speaking engagements: Managing a calendar of speaking opportunities, submitting proposals and supporting speakers with promotional materials
• Other marketing and PR tasks as needed

Operations Responsibilities

While the role will be primarily focused on agency marketing, it will also support the agency’s Vice President, Operations, with managing the agency’s:

• Annual in-person retreat: Organizing team-wide travel logistics and communicating these details to team members
• Gifting and cards program: Ensuring client gifts are timely and personalized
• Platform hygiene: Regularly confirming that Rep Ink’s tools are using the most up-to-date information
• Employee resource documentation: Supporting training and information distribution efforts by keeping process documents accurate and organized
• Reporting: Using billable data to report on team-wide utilization
• Invoicing: Developing month-end summaries for clients

While this is not a client-facing role, there may be client work at times, and the individual may progress to client work if appropriate.

Salary and Benefits

Salary range for this role is $45,000 - $60,000, with participation in an annual profit-sharing bonus program.
In addition to our work-from-home lifestyle, we offer a comprehensive benefits package including:

• Fully remote (and always will be)
• Fast-growing agency (Jacksonville Business Journal fastest-growing companies, 3x)
• Shortlisted for PRWeek's Outstanding Boutique Agency of the Year
• High-impact work with sophisticated B2B clients
• Collaborative, low-ego, high-performance culture
• Opportunity to grow into senior leadership
• Two weeks of paid vacation in the first year, three weeks in years two through four, and four weeks after year five
• 11 days of recognized public holidays
• Bonus week off between Christmas and New Year's (entire company is off)
• Health, dental, disability and life insurance
• 401(k) company match (beginning after one year of employment)

Interview Process

If you appear to be a strong candidate, our Vice President of Operations will schedule an initial interview to get to know you. Then, because we place a high degree of emphasis on strong writing skills, we will provide you with two to three paid freelance writing assignments. The final phase is another interview with additional members of our leadership team.