Agency Manager - State Farm Agent Team Member

Zack Jordan - State Farm Agent; Jackson (MS); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Signing bonus

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Company parties

Job summary

Zack Jordan State Farm Agency in Jackson, MS is seeking a motivated Agency Manager to lead daily operations, drive growth, and strengthen customer relationships within our community.

You will coach staff, develop marketing initiatives, monitor performance metrics, and ensure compliance, with opportunities for advancement and a supportive team.

Qualifications

• Demonstrated leadership or supervisory experience.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Prior insurance, business, or customer service experience preferred but not required.
• Must be able to obtain applicable state insurance licenses.

Responsibilities

• Oversee day-to-day activities within the agency office.
• Support team members through coaching and coordination of workflow.
• Contribute to marketing initiatives and outreach within the community.
• Track and analyze business metrics to support growth objectives.
• Ensure compliance with established policies and procedures.

Skills

Leadership

Communication

Customer service

Problem solving

Education

Insurance licenses

Job description

Benefits:

• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule

You May Be a Great Fit as an Agency Manager at Zack Jordan - State Farm Agent if:

• You take ownership and follow through until the issue is fully resolved.
• You communicate clearly and confidently, even when the situation is stressful or urgent.
• You thrive on solving problems and aren’t afraid to dig in, investigate, and get answers.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: Jackson, MS 39211

At Zack Jordan - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

We are seeking a motivated Agency Manager to provide leadership within the office and oversee business development, customer engagement, and operational processes. The role contributes to office performance goals and supports long-term customer relationships.

Responsibilities

• Oversee day-to-day activities within the agency office.
• Support team members through coaching and coordination of workflow.
• Contribute to marketing initiatives and outreach within the community.
• Track and analyze business metrics to support growth objectives.
• Ensure compliance with established policies and procedures.

Qualifications

• Demonstrated leadership or supervisory experience.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Prior insurance, business, or customer service experience preferred but not required.
• Must be able to obtain applicable state insurance licenses, training provided.

Zack Jordan State Farm Agency is an equal opportunity employer and encourages applications from individuals of all backgrounds.