Agency Manager - State Farm Agent Team Member

AJ Abdelkhalek - State Farm Agent; Pleasanton (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Parental leave

Training & development

Bonus based on performance

Company parties

Competitive salary

Flexible schedule

Job summary

AJ Abdelkhalek - State Farm Agent is seeking an Agency Manager to lead daily office operations, drive growth, and ensure exceptional customer service within Pleasanton, CA. The role emphasizes coaching a team, coordinating workflows, and delivering community-focused insurance solutions.

You will oversee marketing efforts, monitor performance metrics, and maintain compliance with company policies to support long-term relationships and office success.

Qualifications

• Demonstrated leadership or supervisory experience.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Prior insurance, business, or customer service experience preferred.
• Must be able to obtain applicable state insurance licenses.

Responsibilities

• Oversee day-to-day activities within the agency office.
• Support team members through coaching and coordination of workflow.
• Contribute to marketing initiatives and outreach within the community.
• Track and analyze business metrics to support growth objectives.
• Ensure compliance with established policies and procedures.

Skills

Leadership

Communication

Organizational skills

Multi-tasking

Customer service

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule

You May Be a Great Fit as an Agency Manager at AJ Abdelkhalek - State Farm Agent

• You take ownership and follow through until the issue is fully resolved.
• You communicate clearly and confidently, even when the situation is stressful or urgent.
• You thrive on solving problems and aren’t afraid to dig in, investigate, and get answers.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address:

Pleasanton, CA 94566

At AJ Abdelkhalek - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

We are seeking a motivated Agency Manager to provide leadership within the office and oversee business development, customer engagement, and operational processes. The role contributes to office performance goals and supports long-term customer relationships.

Responsibilities

• Oversee day-to-day activities within the agency office.
• Support team members through coaching and coordination of workflow.
• Contribute to marketing initiatives and outreach within the community.
• Track and analyze business metrics to support growth objectives.
• Ensure compliance with established policies and procedures.

Qualifications

• Demonstrated leadership or supervisory experience.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Prior insurance, business, or customer service experience preferred.
• Must be able to obtain applicable state insurance licenses.