Agency Coach

Catholic Charities Fort Worth; Fort Worth (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a mission-driven team as an Agency Case Management Coach at a leading charitable organization dedicated to improving community outcomes. You'll be pivotal in coaching and supporting staff to enhance their ability to assist clients effectively. This full-time role offers a collaborative environment that values professional growth and commitment to ethical practices. Comprehensive benefits include health insurance, generous paid time off, and participation in the Public Service Loan Forgiveness program.

Benefits

Medical, Dental, and Vision Insurance

403(b) with employer match

16 paid Holidays

Tiered PTO Accrual by tenure

Employee Assistance Program

Wellness Program

Qualifications

• Master’s degree and relevant coaching experience required.
• Proficiency in evidence-based practices like CBT and Motivational Interviewing needed.
• Skilled in conducting training for groups and individuals is preferred.

Responsibilities

• Conduct individual and group coaching to empower case managers.
• Track coaching sessions and maintain a proactive approach.
• Build relationships and support the professional growth of staff.

Skills

Coaching

Problem Solving

Communication

Team Collaboration

Accountability

Education

Master’s degree in counseling or related field

LMSW or LPC licensure

Job description

You'll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 115-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families from reaching their bigger, brighter future. We have identified five different areas, or pathways, in which our programs create impact: financial resiliency, education credentials, emotional resiliency, resource stability, and employment. And we're growing our team to make it all happen! Though we are guided by our Catholic Faith, you do not have to be Catholic to join our team or receive services

Core Responsibilities

• Individual Staff Coaching
• Group Staff Coaching
• Staff Training
• Maintain Coaching Toolkit

What will you be doing in your role?

• Conduct individual, team, and group coaching sessions to equip case managers in assisting clients.
• Collaborate with supervisors, program managers, and directors for the progress of their teams.
• Demonstrate proactivity within the program.
• Complete tasks in a timely manner.
• Maintain and provide weekly log to track coaching sessions.
• Hold yourself and others accountable for meeting expectations and are proactive about addressing issues.
• Maintain and prioritize confidentiality.
• Support and encourage the growth of case managers and employees so that they may effectively work with their clients.
• Results oriented and excel at problem solving in a solution-focused manner.
• Meet your commitments and effectively manage your administrative duties.
• Encourage the programs you work with to deliver services adhering to the highest ethical standards and best practices.
• Work collaboratively with program staff, peers, and agency leadership to support the overall goals of CCFW.
• Manage both short- and long-term projects and complete them on time.
• Build relationships with staff.
• Prioritize multiple tasks seamlessly with excellent attention to detail.
• Foster an environment of shared accountability, proactive collaboration and constructive communication.
• Remain up to date on evidence-based practices.
• Familiarize yourself with the coaching toolkit in order to utilize tools with coaches.
• Demonstrate expertise in helping staff identify and work through barriers and biases that prevent staff from doing their best work with clients.
• Regularly meet with your program manager and colleagues as a group and individually to discuss progress towards goals, expectations, and performance.
• Work best in a team setting and communicate clearly, concisely, and effectively.
• Willing to present for all-staff trainings on coaching related topics as needed or capacity permits.

Are you the next Agency Case Management Coach?

• Master’s degree in counseling or related field required.
• LMSW, LPC, or LPC-Associate licensure preferred.
• 2-5 years coaching experience, preference.
• Expertise in Cognitive Behavioral Therapy, Motivational Interviewing, and other evidence-based practices
• Skilled in teaching 1:1 and small/large groups, preferred.

Here's the Good Stuff...

• Full-time hourly position. Pay is determined by relevant experience, work history, education and internal equities.
• Medical/ Dental/ Vision/ Short Term Disability/ Accident Insurance/ Hospital Indemnity Insurance/ Critical Illness/ ID Shield
• Health Savings Account- CCFW contributes $110 per month.
• 100% Company paid Long Term Disability
• 100% Company paid Basic Life and AD&D Insurance
• 16 paid Holidays (including being closed Christmas Eve through New Years Day)
• Tiered PTO Accrual by tenure:
  • Vacation Time- 100 hours in your first year.
  • Sick Time- 48 hours in your first year.
• 403(b) with employer match from day one- up to 6%
• 3 weeks paid parental/critical illness leave
• Employee Assistance Program

CCFW Participates in the Public Service Loan Forgiveness program (PSLF)

• Wellness Program
• Financial Coaching

I'm in...next steps.
We want to know more about you! Send us your resume and cover letter through the "Join our Team" tab on our website: www.catholiccharitiesfortworth.org. Select the job posting and click the "Apply now" button at the top right of the posting. Be sure to complete all fields so we know who to contact!

Due to the volume of responses, only qualified parties will be contacted. No phone calls, please. Catholic Charities Fort Worth is an equal-opportunity employer.

Qualifications

Behaviors

Preferred

Loyal : Shows firm and constant support to a cause

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Dedicated : Devoted to a task or purpose with loyalty or integrity

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

About the company

Catholic Charities is a network of charities with headquarters in Alexandria, Virginia.

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