Agency Business Development Program Manager (Health & Benefits)

Paychex; Sarasota (FL); On-site; USD 81,518 - 128,100; Full time

Benefits offered by this job

Medical coverage

401(k) matching

Tuition reimbursement

Adoption assistance

Paid time off

Job summary

Paychex is seeking a Senior Carrier Relations Manager to independently develop and coordinate relationships across health, dental, and other benefit programs within Paychex Insurance Agency. You will review markets, analyze partnerships, and support strategic initiatives to drive sales and revenue.

The role requires 8+ years in insurance or business development, a current Life & Health license or ability to obtain within 90 days, and strong communication with carriers and internal teams.

Qualifications

• Bachelor’s degree preferred.
• 8+ years in insurance, sales, or business development.
• Active Life & Health insurance license, or ability to obtain within 90 days of hire.
• Carrier Relationship Management experience preferred.
• Underwriting and Renewal Negotiation preferred.
• Business Development and Sales Prospecting preferred.

Responsibilities

• Acts as primary representative of Paychex Insurance Agency with Health and Benefits carriers, general agents and TPAs.
• Develops and manages partner relationships to solve problems and drive revenue.
• Coordinate market initiatives with carriers and business partners to maximize sales impact.
• Provide feedback to improve sales productivity and revenue.
• Analyze program and partner results to determine best actions.

Skills

Carrier relationship management

Sales prospecting

Communication

CRM familiarity

Education

Bachelor’s degree

Tools

Salesforce

Microsoft Office / Excel

Job description

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we’re combining innovative technology, data‑driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you’ll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.

Overview

Independently develops, cultivates and coordinates carrier, internal and external partner relationships across all product lines. Reviews, analyzes and evaluates Agency relationships, markets and programs in support of overall business strategies. Handles special projects, product and carrier/partner analysis and reporting.

Responsibilities

• Acts as a primary representative of Paychex Insurance Agency (PIA) with Health and Benefits (H&B) carriers, general agents and third‑party administrators in developing and managing partner relationships to problem solve, support and build positive relationships.
• Proactively work with carriers and partners to address potential market, industry, regulatory and sales issues.
• Acts as a point of contact for PIA Field Sales, Operations and management; oversees all daily interactions relating to carriers/partners to ensure consistent communication of program information and effective issue resolution.
• Provides initiative and leadership in carrier and product reviews, compensation discussions, and product and relationship development.
• Once targeted business concerns are identified by management this role coordinates execution of market initiatives with carriers and business partners to maximize the impact on partner sales volume.
• Provides feedback and recommendations to Business Development Manager concerning all aspects of carrier relationships, plans and programs in order to improve sales productivity and revenue.
• Analyzes program and partner results on a continuous basis to determine best courses of action and geographic areas of focus in order to maximize impact on the sales productivity, revenue and efficiencies.
• Demonstrates and maintains current knowledge of industry trends, practices and product knowledge.
• Works with a sense of urgency and exhibits continuous improvement mindset.
• Other duties as assigned to support the general purpose of the position's function.

Qualifications

• Bachelor’s Degree - Preferred
• 8+ years in insurance, sales, or business development
• Experience managing relationships with H&B and/or P&C carriers, general agents, or TPAs - Required
• Active Life & Health insurance license, or ability to obtain within 90 days of hire - Preferred
• Carrier Relationship Management - Preferred
• Underwriting and Renewal Negotiation - Preferred
• Business Development - Preferred
• Sales Prospecting - Preferred
• Cold Calling - Preferred
• Business‑to‑Business (B2B) - Preferred
• Customer Relationship Management - Preferred
• Salesforce - Preferred
• Management - Preferred
• Communication - Preferred
• Microsoft Office / Excel - Preferred
• ACA, ERISA, and HIPAA compliance knowledge - Preferred

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is USD $81,518.18/yr – $128,100.00/yr. This range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside this range.

Live the Paychex Values

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.

What’s in it for you?

• We value your well‑being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work‑life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award‑winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company‑wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full‑time employees. Benefits for part‑time, contract, and intern roles may vary.

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you’re passionate about the role but don’t check every box, we still encourage you to apply. You might be the right fit – either for this position or another opportunity with us.

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.