Ag Office Administrator

Valley Ag; Idaho Falls (ID); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Ag Office Administrator to manage financial transactions and ensure operational excellence. This role involves maintaining accurate records, handling customer inquiries, and supporting team efforts in a dynamic environment. The ideal candidate will have a strong commitment to customer service and effective communication skills. Join a forward-thinking company where you can grow and contribute to the success of the team while making a positive impact in the agricultural sector.

Qualifications

• 2+ years of accounting or bookkeeping experience preferred.
• Strong communication skills for professional interaction.
• Ability to prioritize tasks effectively.

Responsibilities

• Maintain accurate financial records and customer interactions.
• Handle a high volume of incoming calls and customer inquiries.
• Support customer retention efforts by meeting customer needs.

Skills

Accounting

Bookkeeping

Customer Service

Communication

Critical Thinking

Problem Solving

Education

High School Diploma or GED

Tools

Computer Programs

Job description

Join to apply for the Ag Office Administrator role at Valley Agronomics, LLC

The position of an Ag Office Administrator is of great importance to Valley Wide Cooperative. The individual in this role is responsible for maintaining accurate and systematic records of all financial transactions and ensuring operational performance aligns with company standards. This is a safety-sensitive position.

Job Summary

These are the core responsibilities of the position, which must be performed competently:

• Maintain in-depth knowledge of Valley Wide’s services, customer account and billing processes, policies, and procedures.
• Handle a high volume of incoming calls, ensuring quality, efficiency, and accuracy in customer service.
• Greet visitors and customers, providing assistance as needed.
• Record customer payments, including cash, checks, and credit card transactions.
• Maintain daily financial reports, prepare and post customer invoices, and manage inventory transactions.
• Review, code, and process accounts payable invoices, maintaining related reports.
• Address customer questions and concerns promptly and compassionately.
• Support customer retention efforts by ensuring customer needs are met.
• Accurately record all customer interactions in the system.
• Answer phones, relay messages, and maintain confidentiality of company and customer information.
• Contribute to team efforts and perform other duties as assigned.

Essential Qualifications

• High school diploma or GED required.
• Preferred: 2+ years of accounting or bookkeeping experience.
• Proficiency with computer programs.
• Strong communication skills for professional interaction with managers, staff, customers, vendors, and the public.
• Ability to make decisions and act in accordance with company policies.
• Commitment to high levels of customer service.
• Ability to prioritize tasks effectively.
• Critical thinking and problem-solving skills.
• Professional and positive demeanor.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industry: Farming

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